Company Description

Ubisoft is a global leader in gaming with teams across the world creating original and memorable gaming experiences, from Assassin’s Creed, Rainbow Six to JustDance and more. We believe diverse perspectives help both players and teams thrive. If you’re passionate about innovation and pushing entertainment boundaries, join our journey and help us create the unknown!

Job Description

Ubisoft’s Online Services teams support games by creating and managing online solutions that connect them with players.

Reporting to the Program Manager, you will work with a team of project managers and assist them in 2 main areas:

Project Management Support:

• Support project management activities alongside core responsibilities

• Participating in demonstrations and presentations to production and business teams on the various services available, such as Ubisoft Connect, Stats & Leaderboard, and participating in integration with internal and external partners.

• Coordinating configuration operations and assisting with the integration of new productions and product launches.

• Analyzing requirements in collaboration with production studios and/or the business and creating a schedule.

• Working with senior project managers to document the technical and non-technical details of the project.

• Advising production and business teams to help them achieve their objectives (defining opportunities, technical implementation, improving the user experience).

• Building relationships with customers and promoting a culture of continuous improvement among users by effectively relaying feedback to Product Managers.

• Contributing to project reporting and communication.

Live Operations Support:

• Collaborating closely with the Live Operations team for Social and Engagement products.

• Assisting in coordinating, preparing, and following up on live activities.

• Contributing to social features, engagement campaigns, and in-game or web-based activations.

• Supporting the smooth execution of live operations.

• Assisting with configuration, monitoring, and issue tracking tasks.

• Facilitating cross-team communication.

• Gaining hands-on experience in operating and maintaining live products in production environments

As you gradually gain autonomy, you may also be asked to take on projects related or unrelated to the tasks listed above.

Qualifications

• You are a student, you have a good knowledge of web/multimedia services and strong analytical skills.

• Fluency in written and spoken English is essential.

• You are a good communicator and demonstrate responsiveness and proactivity.

• You understand the technical aspects of a web integration service and communicate effectively with developers and future integrators on development topics.

• Familiarity with different project methodologies (agile) and the tools used to implement them (Jira, Confluence, AI, Bug Tracker, Wiki, Checklists) is a plus.

• A strong interest in video games is highly appreciated.

Additional Information

Recruitment process

If your application is chosen, you will be contacted by a member of the Campus Team to schedule a [phone exchange] in order to determine if the job description matches your profile, but also what you are looking for.

If that exchange is successful, you will be submitted a [case study] to test your technical skills regarding the offer.

Finally, an [interview] will be organized (on site or through Teams) with your future manager.

Benefits as a Trainee at Ubisoft

• Internship reward according to the studies level.

• Meal voucher Swile Card, 50% refund of travel pass, 1 day-off per month

• Ticket reduction (concerts / shows), access to the Ubisoft gym at preferential price.

Ubisoft ensures the development of an inclusive work environment which mirrors the diversity of our gamers community.

Ubisoft offers the same job opportunities to all, without any distinction of gender, ethnicity, religion, sexual orientation, social status, disability or age.

Ubisoft question box

How should I prepare my application to Ubisoft?

First, read the job description carefully in order to highlight your relevant experiences and skills for this position! A personalized and well-detailed resume will certainly allow you to stand out ?

Cover letter or not? Between both, we’ll always prefer a few lines explaining your interest in the internship /apprenticeship, rather than a long generic copy / paste! A dedicated space is also specifically provided for this purpose when you apply on our site. Feel free to check out our [JobTeaser article] for more tips!

I don't know the video game industry. Do I fit into Ubisoft?

A lot of our employees are not huge fans of video games. At Ubisoft, we are looking for people who are passionate about their specialties, their jobs or entertainment in general.

What can I expect during an internship or apprenticeship at Ubisoft?

From your very first days, you will attend a Welcome Session introducing you to Ubisoft, its organisation and your working environment for the coming months. Your manager and your team will support you on a daily basis, both during your first few weeks and throughout your entire experience!

Once you are autonomous, your tasks will be varied and give you a sense of responsibility, regardless of the type of contract. Working at Ubisoft means working on real projects on a day-to-day basis.

A dedicated Teams group will also allow you to interact with other interns and apprentices.

What are Ubisoft social engagements?

We are working to enrich players’ lives through unique and memorable gaming experiences and by improving the positive impacts of our games. To get there, we are creating a safer, more inclusive work environment, we are giving back to the communities where Ubisoft operate by working with local non-profit partners and by working to reduce the environmental impact of our business. Get to know more on this topic on our [Social Impact] website page

I have a disability; how could I apply?

All our recruitment teams are aware of disability issues. Therefore, you can apply normally via our Smartrecruiters platform by attaching your resume and cover letter. If you need any adjustment of the recruitment process, especially when it involves video interviews, don’t hesitate to state it during your application and / or contact the Handicap Mission team by email ([email protected]).