Mid-Level, Senior
Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It Possible.
We've identified a need for a Trade Specialist to strengthen and support trade invoice processing. You'll drive continuous improvement, reducing manual intervention, and get claims through to a one-touch process. You'll work across root cause analysis, training, customer collaboration, accruals management, and reporting to make that happen.
How you will contribute
You will:
Working with the team, driving performance against the ledger aging target for trade invoice processing
Lead root cause analysis on aged and problematic trade claims, identifying patterns and systemic issues that slow processing through the workflow
Drive continuous improvement initiatives to move claims towards a one-touch process, reducing rework and manual intervention
Develop and deliver training programmes for Trade Executives, building technical capability and consistency across all three teams
Own the manual accruals and recycling process, working to reduce the level of accruals held on the balance sheet by aligning them to invoices on the system and identifying prevention strategies
Collaborate with Sales to improve adherence to trade controls and customer invoicing standards
Build and manage customer-centric reporting that provides actionable insights, supports escalation processes, and drives accountability across the team
Partner with customers and internal stakeholders to resolve disputes, improve claim quality, and reduce processing time
Use new reporting tools to identify trends, focus areas, and opportunities to improve team productivity and claim throughput
What you will bring
A desire to drive your future and accelerate your career, and the following experience and knowledge:
Strong experience in trade spend, claims processing, or order-to-cash within an FMCG or consumer goods environment
A track record of driving process improvement and continuous improvement initiatives
Experience with root cause analysis, data interpretation, and turning insights into action
Understanding of accruals management, balance sheet reconciliation, and trade finance fundamentals
Proven ability to coach, train, and develop teams to raise capability and performance
Confident working cross-functionally with Sales, Finance, and Customer teams
Strong communication skills with the ability to build reporting, present insights, and escalate effectively
A proactive, solutions-focused mindset with the resilience to drive change in a fast-moving environment
Maggiori informazioni sul ruolo aziendale
Cosa devi sapere su questa posizione:
Quali altre capacità ti serviranno:
Istruzione/Certificazioni:
Requisiti specifici per il ruolo:
Requisiti di viaggio:
Orari di lavoro:
Nessun supporto disponibile per la relocation
Mondelēz International è un datore di lavoro che offre pari opportunità e tutti i candidati qualificati verranno presi in considerazione ai fini dell’impiego a prescindere da razza, colore della pelle, religione, sesso, orientamento o preferenza sessuale, identità di genere, origine nazionale, stato di disabilità, stato di veterano protetto oppure qualsiasi altra caratteristica protetta dalla legge.
Apprezziamo i nostri dipendenti talentuosi e, quando possibile, ci sforziamo di aiutare i nostri collaboratori a crescere professionalmente prima di assumere nuovi dipendenti nelle posizioni aperte. Se pensi che la posizione aperta che visualizzi faccia al caso tuo, candidati!
Contratto a tempo indeterminato
Credit & Collections Management (BTC)
Customer Service & Logistics
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