Payments - Healthcare Services (HCS) & Healthcare, Higher Education and Not for Profit (HHN) - Executive Director

The Healthcare Services (HCS) & Healthcare, Higher Education and Not for Profit (HHN) verticals within the Commercial Banking Specialized Industries team encompasses companies in both the For Profit and Not for Profit sectors. Unlock your potential as a leader in Payments, where you will arm Sales, optimize complex problem-solving, and shape customer-centric strategies. Leverage your expertise to make a lasting impact in a fast-paced, collaborative environment.

As an Executive Director in Commercial Banking Payments, you are an expert in a diverse set of products and the sales cycle for a designated client segment. As a leader on the team, you leverage your advanced capabilities to craft complex solutions, partner with Sales to identify and capture market opportunities, and create new ways for teams to continuously deliver value to customers.

Job responsibilities

• Lead solutioning and the adoption of existing and upcoming client-facing products and capabilities while defining and configuring optimal solutions that address clients’ needs and objectives.

• Serve as a subject matter expert on a defined set of products and capabilities with a deep understanding of clients’ needs and current industry trends.

• Support Sales in pricing, pipeline planning, account planning, and upskilling the team on product knowledge by collaborating on training and collateral materials.

• Engage with client teams to better understand pain points and refine solutions while regularly communicating critical client feedback to Product teams to inform the strategic product roadmap.

• Function as subject matter expert across all core payables products and digital channels and emerging technologies integration solutions, including API, host-to-host, web, SWIFT, and mobile platforms.

• Enable sales partners, drive engagement, and solution with clients on complex sales opportunities.

• Support payables and technical functions and related activities for integrating global and regional core cash service solutions, including client advisory and education, end-to-end client integration requirements elicitation, technical solutioning, RFP and RFI responses, client presentations, product demonstrations, pricing support, and sales training.

• Provide market feedback to Product Managers including new functionality needs and competitive landscape information.

Required qualifications, capabilities, and skills

• 8+ years of experience of Treasury, Cash Management, or technical product management-oriented roles with specific emphasis on Treasury and Finance (AP and AR) related landscapes.

• Strong payments industry knowledge, specifically of wholesale payments products (Payments, Receivables, Liquidity, Foreign Exchange, Merchant Services) and solid experience of core payables and digital channels, open banking, and emerging technologies product sets, including API, host-to-host, SWIFT, internet, and mobile.

• Knowledge of Finance (ERP), Treasury Management Systems (TMS) and other fintech platforms in the corporate banking space; working knowledge of legacy, on-premises, and latest cloud variants of SAP and Oracle ERP platforms (finance and treasury applications context).

• Strong executive level presentation skills, including ability to consult and sell at the C-level.

• Exceptional ability to understand client and prospect needs and turn needs into mandated business through solution-based selling that clearly articulates operational and financial benefits.

• Ability to generate ideas to help coverage teams identify and drive the development of new business.

This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase’s review of criminal conviction history, including pretrial diversions or program entries.