Expert, Senior
Help shape how account-based payments evolve across consumer and small business experiences. In this role, you will lead strategy and advocacy across payment networks and industry forums, turning complex stakeholder input into clear priorities and outcomes. You will work across functions to influence standards, strengthen partnerships, and support responsible innovation. If you thrive in highly matrixed environments and enjoy building consensus, this role offers broad scope and impact.
As an Account-based payments network strategy and advocacy lead in the Account-based payments network strategy and advocacy team, you will develop and execute multi-year strategies across account-based payment networks and rails, and represent the firm’s interests in external governance and standards forums. You will partner across business, product, and control functions to align priorities, influence operating frameworks, and translate strategy into measurable outcomes.
Develop and execute multi-year strategies that advance account-based payments objectives across consumer and small business segments
Lead enterprise engagement with account-based payment networks and rails, aligning priorities across products, lines of business, and functional partners
Drive governance and operating cadence for the payments network strategy program (TBD: confirm official program/office name)
Build and maintain strategic relationships with payment networks, industry associations, peer financial institutions, fintech partners, merchants, and other ecosystem participants
Represent the firm in industry governance forums, working groups, advisory councils, and standards-setting organizations to influence the direction of account-based payments
Develop advocacy positions on emerging topics (e.g., pay by bank, Automated Clearing House (ACH) modernization, open banking, fraud mitigation, risk management, and customer protection)
Influence network rules, operating guidelines, and industry standards through active participation with relevant industry bodies (e.g., Nacha and The Clearing House)
Partner with product, technology, operations, legal, compliance, risk, controls, and finance to deliver strategic initiatives and business outcomes
Lead a team responsible for strategic analysis, governance activities, stakeholder engagement, and execution
Prepare and deliver executive-level communications, recommendations, and decision materials for senior leadership
Monitor market, regulatory, and competitive developments across payment networks and infrastructure to identify risks, opportunities, and emerging trends
10+ years of experience in payments, consulting, strategy, product management, financial services, public policy, industry affairs, or related fields
Knowledge of account-based payments with experience in one or more areas such as ACH, peer-to-peer (P2P) payments, instant payments, pay by bank, open banking, network governance, network rules, digital identity, risk services, or emerging payment technologies
Experience leading complex strategic initiatives requiring cross-functional coordination and enterprise stakeholder management
Experience influencing network rules, operating frameworks, industry standards, or advocacy positions through engagement with networks, industry associations, regulators, standards bodies, or peer institutions
Ability to build consensus and drive outcomes across diverse stakeholder groups
Executive-level written, verbal, and presentation communication skills
Experience creating executive communications and decision materials (e.g., recommendations, presentations, and leadership updates)
Ability to navigate matrixed organizations and influence decision-making without direct authority
Analytical and strategic planning skills, including the ability to translate strategy into measurable outcomes
Ability to manage multiple priorities and deliver results in a fast-paced, evolving environment
Proficiency in Microsoft PowerPoint and Excel
MBA or other advanced degree
Experience engaging organizations such as Nacha, The Clearing House, FedNow, RTP, major payment networks, or similar industry bodies
Experience in pay by bank, open banking, account-to-account payments, digital identity, or payment modernization initiatives
Experience participating in industry governance bodies, standards-setting organizations, trade associations, or advocacy forums
Experience with network rule development, operating guidelines, or industry advocacy processes
Product management, network management, strategy, business transformation, or enterprise governance experience
Experience with financial modeling, business case development, pricing strategy, or investment analysis
Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting. This role does not provide relocation assistance, so all candidates must be local to the work locations listed in the job posting or willing to relocate on their own immediately upon hire
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