Consultant IFS (CRM)

Position Description:

As an IFS Consultant (CRM) in our team, you will work on projects related to the implementation, configuration, and development of IFS CRM modules, as well as providing consultancy services to clients in the area of sales, customer service, and customer relationship management process optimization.

We offer interesting and growth-oriented work on projects for clients from various industries. There is an opportunity to work on both Polish and international projects, depending on your preferences.

Your responsibilities will include:

• Professional experience in the role of an ERP / CRM Implementation Consultant

• Experience in IFS implementation projects, particularly within the CRM area

• Experience working with IFS Cloud

• Participation in at least 3 successfully completed implementations (preferably within CRM)

• Practical knowledge of CRM processes (including lead management, sales pipeline, quotations and orders, customer service, contracts, and sales reporting)

• Experience in integrating CRM with other ERP areas (Finance, SCM, Projects, Service)

• Experience in gathering, analyzing, and modeling business requirements within the CRM area

• Ability to prepare process and functional documentation

• Experience in delivering training sessions and workshops for business users

• Knowledge of business process modeling tools

• A proactive attitude toward finding optimal, client-tailored solutions

• Proficiency in English enabling fluent communication with clients

What we can offer you:

• Remote work or work from one of our offices: Warsaw, Wrocław, Toruń

• Benefits fully covered by CGI (for employment contracts):

• Healthcare coverage – an extensive Medicover Maxima plan including dental care

• Medicover Sport card

• Life, accident, and critical illness insurance

• Employee Assistance Program providing free and anonymous access to professional support for you and your family

• CGI Share Purchase Plan – CGI matches your investment under the program

• Formalized creative work program – up to 90% of working time eligible for increased tax-deductible costs

• PPP (Profit Participation Plan) – annual bonus based on Business Unit performance

• Referral Program – receive over PLN 6,000 for each successful referral

• Be Consultant Program – competency development, project rotations, and career path changes

• Mentoring Program – grow your skills by learning from experienced CGI colleagues or sharing your own expertise

• Attractive training program – partner trainings, professional certifications, and access to CGI Academia

Skills:

• Analytical Thinking

• ERP System CSB

• Technical Analysis

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.