Technical Business Analyst – Infor M3 (CloudSuite Industrial)

Position Description:

The Technical Business Analyst specializing in Infor M3 – CloudSuite Industrial acts as a key liaison between business needs and technological solutions. This role supports clients in analyzing, designing, configuring, and implementing Infor M3 solutions, ensuring alignment between business processes, functional requirements, and the technical capabilities of the CloudSuite Industrial platform.The analyst plays a central role in implementation, enhancement, integration, and optimization projects, working closely with functional teams, technical experts, and business stakeholders.

Responsibilities

• Analyze client business processes (manufacturing, distribution, finance, supply chain, etc.) and identify optimization opportunities within Infor M3.

• Gather, document, and validate business and technical requirements.

• Translate business needs into detailed functional and technical specifications.

• Design Infor M3 solutions aligned with CloudSuite Industrial best practices and technical constraints.

• Participate in solution configuration, integrations, and extensions (APIs, Infor OS, ION, workflows, etc.).

• Collaborate closely with developers, architects, and functional consultants.

• Support testing phases (unit, integration, UAT) and assist users during deployment.

• Ensure delivered solutions meet quality standards and business requirements.

• Provide post‑implementation support and contribute to continuous improvement initiatives.

• Produce and maintain functional and technical documentation.

Qualifications and Skills

• Strong knowledge of Infor M3 (finance, logistics, production modules, etc.).

• Good understanding of Cloud architectures and the Infor ecosystem (Infor OS, ION, APIs, Mongoose – depending on context).

• Ability to understand and document integrations and data flows.

• Knowledge of testing and deployment methodologies.

• Excellent analytical and problem‑solving abilities.

• Ability to communicate with both technical and non‑technical stakeholders.

• Autonomy, rigor, and strong organizational skills.

• Ability to manage multiple priorities in a project context.

• Strong collaboration mindset and client‑oriented approach.

• Bachelor's degree in Computer Science, Information Systems, Industrial Engineering, or a related field.

• Significant experience as a business analyst or functional/technical analyst.

• Demonstrated experience with Infor M3 and CloudSuite Industrial (major asset).

• Experience working in manufacturing or distribution environments.

• Infor M3 or CloudSuite Industrial certification.

• Experience in consulting environments.

• Knowledge of Agile or hybrid methodologies.

• Bilingual French/English.

Skills:

• French

• Analytical Thinking

• Business Analysis

• Communication

• M3 Technical System Consulting

• User acceptance testing

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.

That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.

To learn more about accessibility at CGI, contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.

Come join our team—one of the largest IT and business consulting services firms in the world.