Director Consulting Services (DCS)

Position Description:

This role is hybrid and requires you to be at our downtown Toronto and/or Client office at a minimum of 3 days per week subject to change at any time.

CGI is seeking a seasoned and strategic Director, Consulting Services to lead large-scale business and technology transformations within the Financial Services sector, with a strong focus on Retail Banking. This role is designed for a highly experienced consulting leader who brings executive presence, deep industry expertise, and a proven ability to drive enterprise-level change for complex client organizations.

The Director will serve as a trusted advisor to senior client stakeholders, lead multi-disciplinary delivery teams, and shape strategic growth opportunities within key accounts. This role requires a leader who can operate at both strategic and operational levels while driving measurable business outcomes.

Your future duties and responsibilities:

Client Leadership & Business Development

• Build and maintain trusted relationships with senior stakeholders across financial services organizations in the Greater Toronto Area.

• Identify, shape, and secure opportunities related to data platforms, artificial intelligence, machine learning, and advanced analytics.

• Lead strategic pursuits, proposal development, and solution positioning aligned with client business priorities.

• Contribute to the growth of CGI's Data & AI practice and the broader Financial Services portfolio through account expansion and new business development.

Data & AI Strategy and Solution Leadership

• Lead the development of enterprise Data and AI strategies that align technology investments with measurable business outcomes.

• Design scalable, secure, and business-focused solutions leveraging modern data platforms, cloud technologies, and AI ecosystems.

• Advise clients on the adoption and implementation of emerging technologies, including Generative AI, Agentic AI, and advanced analytics capabilities.

• Translate complex technical concepts into clear business value propositions for executive and business stakeholders.

Delivery Excellence

• Oversee the successful delivery of consulting engagements and large-scale transformation programs from strategy through implementation.

• Ensure projects are delivered on time, within scope, and achieve defined business objectives.

• Establish governance frameworks and delivery best practices related to architecture, risk management, security, and solution quality.

• Collaborate with local and global delivery teams to ensure scalable and efficient execution.

Financial & Operational Leadership

• Manage a portfolio-level profit and loss (P&L), including revenue growth, profitability, forecasting, and resource planning.

• Drive sustainable business growth through disciplined pipeline management and delivery excellence.

• Support budgeting, strategic planning, and operational performance initiatives within the practice.

Team Leadership & Capability Development

• Build, mentor, and lead high-performing teams of consultants, architects, engineers, and data specialists.

• Contribute to the development of CGI's Data & AI capabilities, methodologies, accelerators, and reusable assets.

• Foster a culture of innovation, collaboration, continuous learning, and professional development.

Innovation & Thought Leadership

• Stay current with advancements in artificial intelligence, machine learning, cloud technologies, and modern data platforms.

• Contribute to internal and external thought leadership initiatives within the Financial Services industry.

• Promote best practices related to AI governance, responsible AI, data management, and emerging technology adoption.

Required qualifications to be successful in this role:

• A credible authority in the business operations of Canadian and/or US Banking/Financial Services companies.

• 10 + years of growing responsibility in a technology consultancy with demonstrated track record of converting client intimacy and trust into: consulting and systems integration sales, high quality project delivery, satisfied clients.

• Demonstrated success building and leading executive (C-Suite) relationships within Ontario-based Banking/Financial Services companies.

• Ability to drive proposal, pricing, and contracting for multifaceted client initiatives.

• Lead P&L and financial accountabilities.

• Experience with Technologies, i.e., Agile, DevOps, Cloud, AI, RPA etc. is a significant asset.

• Education: Bachelor's degree in Management Information Systems, Computer Science or related field of study; and MBA would be preferred

CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes factors such as skill set level, geographic market, experience and training, and licenses and certifications. Compensation decisions depend on the facts and circumstances of each case. A reasonable estimate of the current range is $145,000–$195,000. This role is an existing vacancy.

#LI-GS!

Skills:

• Communication

• Delivery management

• Delivery Support

• Financial Services

• Stakeholder management

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.

That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.

To learn more about accessibility at CGI, contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.

Come join our team—one of the largest IT and business consulting services firms in the world.