Implementation Consultant (Existing Clients)

Position Description:

• Help people and make a positive impact. Provide a personal touch in client relations and become their trusted advisor. On a typical day, you will:

• Conduct the assessment of the client's payroll process needs upon receipt of the contract for clients adding a company, merging businesses, undergoing a company name change, or a change in ownership.

• Propose optimal solutions tailored to the client's business context.

• Collect all documents necessary for creating the client file and make changes as needed (employee files, cumulative records, etc.).

• Assist clients with interfacing with other applications (HR management systems [HRMS], time clocks [punch clocks], Microsoft Excel).

• Ensure the integrity of the client file throughout the implementation process.

• Coordinate and perform the quality control required for file delivery.

• Train clients (new or existing) on our various solutions.

• Assist clients during the preparation of their first payroll.

• Document client file specifics before transferring to the support team.

• Provide advisory support (application, technology, and general ledger) throughout the client implementation process.

Your future duties and responsibilities:

• Help people and make a positive impact. Provide a personal touch in client relations and become their trusted advisor. On a typical day, you will:

• Conduct the assessment of the client's payroll process needs upon receipt of the contract for clients adding a company, merging businesses, undergoing a company name change, or a change in ownership.

• Propose optimal solutions tailored to the client's business context.

• Collect all documents necessary for creating the client file and make changes as needed (employee files, cumulative records, etc.).

• Assist clients with interfacing with other applications (HR management systems [HRMS], time clocks [punch clocks], Microsoft Excel).

• Ensure the integrity of the client file throughout the implementation process.

• Coordinate and perform the quality control required for file delivery.

• Train clients (new or existing) on our various solutions.

• Assist clients during the preparation of their first payroll.

• Document client file specifics before transferring to the support team.

• Provide advisory support (application, technology, and general ledger) throughout the client implementation process.

Required qualifications to be successful in this role:

• College diploma in administration, accounting, or a related field, or equivalent combination of education and relevant experience.

• Minimum of eight (8) years of experience in the complete cycle of Canadian payroll.

• Proficiency in accounting concepts for general ledger interface.

• Ability to analyze various interface needs.

• Capability to manage multiple files simultaneously.

• Strong analytical, synthesis, and planning skills.

• Teamwork skills and communication abilities.

• Excellent command of French, both verbal and written.

• Knowledge of payroll applications (Nethris Internet Suite or EmployeurD [an asset]).

• Familiarity with products such as electronic time clocks, group insurance, etc. (an asset).

• Relevant experience in large-scale payroll implementation projects (an asset).

• Training in Understanding Payroll Principles and Mastering Payroll Legislation from Cégep Ahuntsic or SCP Certification from the National Payroll Institute (INP) (an asset).

CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes factors such as skill set level, geographic market, experience and training, and licenses and certifications. Compensation decisions depend on the facts and circumstances of each case. A reasonable estimate of the current range is $60,000–$100,000. This role is an existing vacancy

Bilingualism (French and English) is required for this position due to the nature of the role requiring interaction with national and global clients.

Skills:

• French

• Analytical Thinking

• Canadian Payr.Legisl. (Quebec)

• Communication

• Customer Service & Support

• Problem Solving

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.

That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.

To learn more about accessibility at CGI, contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.

Come join our team—one of the largest IT and business consulting services firms in the world.