Specialist, Payroll Advisory Services

Position Description:

CGI Payroll Services Centre (PSC) offers all-in-one cloud-based solutions that simplify payroll and human capital management. We take pride in the strong relationships we have built with our clients, as reflected in our consistently high client satisfaction rate.

Every day, our members help hundreds of clients across various industries process their employees’ payroll. In this role, you will contribute to the success of local businesses as part of a dynamic team of more than 700 professionals serving 62,000 clients!

We are looking for a reliable and motivated individual. Are you ready to play a key role?

We are ready for you:

• Weekday, daytime work schedule to support a better work-life balance

• A work environment recognized as one of Canada’s best, with Great Place to Work certification

• Employee assistance program, health and wellness programs, comprehensive insurance coverage, and financial assistance for job-related education

• Career development supported by a professional development plan

• Access to the share purchase plan and profit participation plan from day one

• Benefits that adapt to your needs, including a flexible insurance plan, telemedicine, and much more

The Centre of Expertise within the Payroll Services Centre is seeking a Specialist, Payroll Advisory Services to deliver specialized professional services engagements for our clients and support them in analyzing, optimizing, and resolving complex payroll-related situations.

The successful candidate will act as a payroll subject matter expert and advisor. They will manage engagements defined according to client needs, develop recommendations tailored to each client’s context, and contribute to the implementation of sustainable, compliant, and effective solutions. They will also use approved artificial intelligence tools, where appropriate, to accelerate research, analysis, documentation, and the preparation of deliverables, while systematically validating information and exercising professional judgment.

Your future duties and responsibilities:

• Manage professional payroll services engagements from understanding client needs through to the delivery of agreed-upon recommendations or work.

• Analyze complex payroll situations, identify root causes, risks, and impacts, and recommend solutions tailored to the client’s context.

• Advise clients on the application of payroll rules and operational best practices, taking applicable legislative and regulatory requirements into account.

• Conduct payroll process diagnostics, audits, or analyses and develop recommendations for improvement.

• Support clients through changes, corrections, harmonization initiatives, or optimization efforts affecting their payroll practices and configurations.

• Act as a resource and payroll subject matter expert for clients and internal teams on matters requiring advanced payroll expertise.

• Document analyses, recommendations, decisions, and deliverables associated with completed engagements.

• Collaborate with internal teams to ensure consistent management of client needs and effective knowledge transfer.

• Contribute to the development of the Centre of Expertise’s professional services offering, working methods, tools, and best practices, including identifying opportunities to leverage automation and artificial intelligence to improve efficiency and increase the value delivered through client engagements.

Required qualifications to be successful in this role:

• Excellent knowledge of Canadian payroll and federal and provincial tax regulations.

• Knowledge of CCQ payroll is a significant asset.

• Payroll Compliance Professional (PCP) designation from the National Payroll Institute, or equivalent payroll experience, is a significant asset.

• Demonstrates a high degree of autonomy, professional judgment, and business acumen.

• Strong analytical, diagnostic, and problem-solving skills.

• Comfortable working in an advisory capacity and interacting directly with clients.

• Able to explain complex topics clearly and develop structured recommendations, including recommendations informed by analyses conducted with the support of digital or artificial intelligence tools.

• Demonstrates a strong commitment to continuous learning and maintaining in-depth payroll expertise, as well as an interest in the evolution of digital tools and artificial intelligence applied to advisory services.

• Strong organizational skills and ability to manage priorities and multiple engagements simultaneously.

• Recognized for collaboration, client focus, and the ability to build trusted relationships.

CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes factors such as skill set level, geographic market, experience and training, and licenses and certifications. Compensation decisions depend on the facts and circumstances of each case. A reasonable estimate of the current range is $60,000–$115,000. This role is an existing vacancy.

Skills:

• French

• Analytical Thinking

• Canadian Payr.Legisl. (Quebec)

• Communication

• Customer Service & Support

• Problem Solving

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.

That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.

To learn more about accessibility at CGI, contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.

Come join our team—one of the largest IT and business consulting services firms in the world.