ERP Business Systems Analyst 3 — SOPs, Communications & System Testing Analyst

Position Description:

Do you enjoy creating clarity in complex environments by producing high quality documentation, user guidance, and testing artifacts? Can you leverage your ERP functional knowledge to ensure system stability, communicate changes effectively, and maintain consistent operational standards? CGI Federal has an excellent opportunity for an ERP Business Systems Analyst 3 supporting SOP development, release communications, and quality assurance activities for enterprise financial systems. As an ERP Business Systems Analyst 3, you will lead structured documentation efforts, maintain SOPs across multiple operational functions, produce communications for system changes, and support testing cycles to ensure high quality releases. You will be part of a collaborative team focused on precision, stability, and user readiness. This position is located in Springfield, VA.

Your future duties and responsibilities:

• Develop, maintain, and update Standard Operating Procedures (SOPs) across financial system operations, ensuring clarity, accuracy, and compliance with established practices.

• Produce user facing communications, including change notifications, downtime announcements, and release summaries.

• Create, update, and validate test scripts used for functional and regression testing of system enhancements and patches.

• Execute testing cycles, document defects, confirm fixes, and support overall release readiness.

• Partner with Tier 1 and Tier 2 help desk staff to ensure SOPs and communications align with support workflows.

• Assist in development and maintenance of training materials, quick reference guides, and system navigation aids.

• Support validation of configuration updates, workflow changes, and documentation impacted by new releases.

Required qualifications to be successful in this role:

• Bachelor's degree in IT, Business, Finance, or related field (or equivalent experience).

• Active Top Secret with the ability to obtain and maintain a polygraph required.

• 3–5+ years ERP/financial systems functional support or business analysis experience.

• Demonstrated experience writing SOPs, process documentation, user instructions, or technical guides.

• Hands on exposure to ERP testing activities (test scripts, UAT, regression cycles).

• Ability to communicate clearly and concisely in both written and verbal formats.

• Strong attention to detail

Desired qualifications/non essential skills required:

• Active TS/SCI with polygraph

• Experience in documentation libraries, content management systems, or structured document control processes.

• Understanding of ERP release cycles, system enhancement workflows, and testing methodologies.

• Familiarity with ERP platforms such as Oracle, SAP, Momentum, or similar.

• Ability to manage multiple deliverables concurrently with strong organization and prioritization skills.

CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $62,900.00 $153,300.00.

CGI Federal's benefits are offered to eligible professionals on their first day of employment to include:

• Competitive compensation

• Comprehensive insurance options

• Matching contributions through the 401(k) plan and the share purchase plan

• Paid time off for vacation, holidays, and sick time

• Paid parental leave

• Learning opportunities and tuition assistance

• Wellness and Well being programs

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Skills:

• Agile

• Business performance analysis

• Business Process Consulting

• Business Process Consulting

• Change Management

• Momentum Overall

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com. You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.

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All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.