Trust Officer II (TO II), Private Bank

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

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We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Trust Officer II (TO II), Private Bank Regional Trust Center, Dallas, TX

The Trust Officer II (TO II) serves as the primary relationship manager for a book of trusts, investment management, IRA and other fiduciary accounts. The role is responsible for delivering exceptional client service, ensuring compliance with fiduciary standards, administering complex trust relationships, identifying opportunities to deepen client relationships, and coordinating with internal partners to provide comprehensive wealth management solutions. Identifies opportunities for new fiduciary, investment, banking, and planning relationships. The Trust Officer works closely with Trust Senior Associate, Portfolio Managers, Wealth Strategists, and Banking partners to meet clients' evolving fiduciary, wealth and estate planning needs.

Responsibilities:

• Proactively identify and harvest opportunities to deepen relationships within current client base

• Meet with key clients periodically to maintain relationships and identify issues, new business opportunities, and provide trust, estate, and wealth transfer planning guidance

• Proactively engage other specialists within the Private Bank to best meet client needs (wealth strategists, Office of Chief Fiduciary, etc.)

• Fiduciary decision making

• Proactively identify and resolve client issues

• Document interpretation

• Oversee risk management activities

• Identify at-risk clients; proactively resolve issues / meet with at-risk clients as needed to drive retention

• Ensure fiduciary accounts are administered in accordance with governing documents, applicable laws, regulations, and bank policies

• Conduct periodic account reviews and participate in fiduciary risk discussions

• Escalate and resolve fiduciary, legal, regulatory, and reputational risk issues

• Oversee all administrative tasks on assigned accounts, with the support of a dedicated Trust Senior Associate

Qualifications / Desired Skills:

• Fiduciary professional with CTFA, JD or related degrees preferred

• 3-5+ years of trust administration, estate planning, fiduciary, private banking, or wealth management experience preferred

• CTFA, JD, MBA, advanced degree or trust and estate designation preferred

Key Attributes / Competencies:

• Technical expertise in the areas of trust administration, fiduciary law, and estate and wealth transfer planning

• Initiative/proactive approach to problem solving

• Creative though prudent approach to providing solutions within Bank’s risk/reward profile

• Excellent communication and relationship management skills; effective collaborator and team player.

• Knowledge of policies, procedures, regulatory requirements

• Ability to communicate, connect and deepen relationships

Skills:

• Business Development

• Client Management

• Customer and Client Focus

• Risk Management

• Wealth Planning

• Client Experience Branding

• Client Solutions Advisory

• Decision Making

• Presentation Skills

• Process Management

• Attention to Detail

• Critical Thinking

• Financial Analysis

• Planning

• Prospecting

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

For internal employees: participation in a work from home posture does not make you eligible to post.

Shift: 1st shift (United States of America)

Hours Per Week: 40