Account Manager - Health Solutions

Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

Role Overview:

Works independently to process and procedures to complete relatively routine tasks and maintain general accounts ‘s day to day service. Applies acquired skills with company policies and procedures to complete tasks. Sharing with knowledge and information for the team numbers with less experiences. Responsibilities include, but are not limited to solidifying relationships to secure existing business with identified clients and, where applicable, growing the business through the sale of additional products and/or solutions aligned to client needs

Key Responsibilities:

• Works with moderately complex territory/assigned accounts, products/services, sales or account management processes.

• May have extensive interaction with internal and external clients to identify, research and resolve problems

• Builds knowledge of the organization, processes and customers.

• Demonstrates a high level of proficiency in the end-to-end steps of an intermediate to moderately complex process that require review.

• Decisions and problem-solving are guided by policies, procedures and business plan; receives guidance and oversight from manager.

• Occasionally leads the work of small team; provides informal guidance to junior staff.

Growth and Sales

• Constantly identifying valuable clients and where the biggest opportunities exist, developing client relationships positively influencing sales and client retention.

• Positive Net Promoter Score from clients and regularly review value proposition to increase overall partnership position.

Operational Excellence

• Accurate and timely input of leads and pipelines in required internal platform.

• Reviewing all out-going client documents including but not limited to renewal contracts, client workshop communications/decks.

• Applies company policies and procedures to deliver varied technical and professional activities and to resolve issues that are generally similar in nature.

• Works on assignments that are semi-routine in nature where established practices, procedures and precedents guide the work.

• Possesses advanced analytical, technical and problem-solving skills and abilities; able to follow procedures and investigate issues to solve problems.

• Individual with knowledge of the principles and practices within a technical/ professional discipline.

• Builds knowledge of the organization, processes and customers.

How we support our colleagues

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well. Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at ReasonableAccommodations@Aon.com or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience.