Mid-Level
Are you ready to be the link between ships, ports and people around the world? Drive success, Live your ambition.
Verify guest and crew travel documents, ensuring compliance with international requirements and company procedures.
Manage and maintain accurate identification records throughout the voyage.
Support the verification of documentation for external technicians and visitors embarking on board.
Act as a key point of contact with Port Agents and local Authorities to support smooth port operations.
Coordinate documentation requests and administrative activities during port calls.
Ensure timely updates on guest and crew status to support operational readiness.
Prepare and manage official guest, customs and cargo documentation.
Support the production and distribution of essential crew and company documents.
Ensure accuracy, confidentiality and efficiency across all administrative processes.
Secondary school degree
Accounting and MS Office (Excel)
Previous experience in a similar position of at least one year, especially managing port operations in foreign countries.
English knowledge at least at B2 level
Italian Knowledge at A2 level and a second language between Italian, German, French, Spanish, Portuguese or Chinese (Mandarin) at B1 level
Problem-solving attitude
Curious, positive and collaborative, comfortable working across departments with a proactive attitude
International experience combining travel, personal development, and independence
Travel & logistics: transport covered (flights/trains) for embarkation, disembarkation, and transfers
Meals & consumption: Free daily buffet meals (breakfast, lunch, afternoon tea, dinner)
Discounts on onboard restaurants and bars (with possible daily credit)
Accommodation & services: assigned cabin (single or double) with bathroom
Cabin cleaning + free laundry service (crew laundrette and uniforms)
Package delivery service
Connectivity & tools: Free internet (250 MB/month) + free WhatsApp text
Discounts on shops, products, hairdresser, and SPA
Wellbeing & health: Free medical assistance onboard and ashore
Welfare and wellbeing programs (sports, events, monthly activities)
Leisure time: Access to gym, lounge, bar, pool, and solarium for crew
Crew excursions + discounts on guest tours
Family & friends: Opportunity to host family/friends (min. 30 days/year after 4 months)
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Structured onboarding + welcome kit
Mentorship program with a dedicated mentor
Clear career path within your department
Learning Officer for skills development and continuous improvement
Development model to identify and promote talented individuals
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Our community brings together individuals from different parts of the world, fostering connections and collaboration across cultures, enriched by different perspectives and experiences. We are here to bring happiness and provide unforgettable memories and experiences to our guests.
Costa belongs to the Carnival Corporation, the largest cruise company in the world. We are the only Italian cruise company flying the Italian flag, sailing the world’s seas for more than 75 years, offering our guests a unique experience on board and on land.
We are united by a shared passion: to drive success and live their ambition. Whether on board or shoreside, we bring energy, creativity, and a spirit of adventure to everything they do.
Costa is like a world within a world. Onboard and ashore, we are committed to providing equal opportunities to all, regardless of gender, ethnicity, belief, disability, sexual orientation, or any other characteristic that makes us unique. Every individual is valued and respected for who they are.
Your Contract
Fixed-term, full-time, onboard — average duration 4–6 months – CBA signed on 20.11.2020 for shipboard personnel employed by CSCS
Location
On Board
Application deadline
30/11/2026 – Days left
Time required to submit the application
Approximately 3 minutes
CV Format
PDF, Word or Image format in English or Italian (max 1.5 MB)
E-mail/contact of the recruiting team
(Not for submitting applications)
Further information
Visit our dedicated section Shipside
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