HRIS Core & Profiling Support (Luxembourg, LU)

About the Role:

For our Ferrero HQ in Luxembourg, we are looking for an HRIS Core & Profiling Support to join the Global P&O team and play a key role in the implementation of SAP SuccessFactors Employee Central, a strategic transformation that will establish a single global system of record for employee data across Ferrero. You will support the transition to the new platform and, once live, contribute to its ongoing administration, enhancement, and evolution, ensuring seamless and reliable experience for employees, managers, and P&O teams worldwide. This role offers the opportunity to combine technology, process excellence, and people expertise while making a lasting impact on how Ferrero manages and develops its workforce globally.

Main Responsibilities:

With regards to Employee Central Implementation & Deployment Support, you will contribute to the implementation of SAP SuccessFactors Employee Central and related P&O transformation initiatives across Ferrero. Supporting project activities from preparation through deployment, you will assist with the development and maintenance of process documentation, implementation materials, and project deliverables, while participating in User Acceptance Testing activities through test preparation, execution, defect tracking, and coordination to help ensure successful and smooth implementations.

Supporting Localization & SAP HR Decommissioning activities, you will contribute to country localization initiatives following the deployment of the Employee Central global template. Working closely with internal stakeholders and support partners, you will assist with requirements analysis, process reviews, testing, and validation of country-specific solutions, while supporting SAP HR decommissioning and transition activities. You will also contribute to rollout documentation, training, and stakeholder coordination to facilitate successful adoption across markets.

Contributing to Employee Central Continuous Improvement & Enhancement Support, you will help manage the intake, documentation, tracking, and coordination of enhancement requests and system improvement initiatives. Collaborating with HRIS, IT, and external partners, you will support impact assessments, solution reviews, testing, deployment, and change management activities, helping to strengthen HR processes and continuously enhance the employee and manager experience.

When it comes to L3 Functional Support & Issue Investigation, you will support the analysis and resolution of complex Employee Central issues escalated by Local HRIS teams and support partners. Through participation in root-cause analysis, business impact assessments, testing, and validation activities, you will help identify sustainable solutions while contributing to knowledge sharing, documentation, and continuous improvement efforts.

As part of Data Quality & Governance, you will support data quality monitoring, validation, and governance activities related to Employee Central and broader HRIS processes. By contributing to data analysis, audits, issue resolution, and continuous improvement initiatives, you will help promote data accuracy, consistency, and compliance while supporting reliable people data across the organisation.

From a Profiling & Access Governance Support perspective, you will assist with access management and governance processes across HR systems. This includes supporting the review and coordination of access requests, contributing to governance controls and Segregation of Duties activities, and participating in testing, reporting, and continuous improvement initiatives designed to strengthen access governance and support future automation opportunities.

Supporting Release Management, Testing & Knowledge Management, you will contribute to the assessment of SAP SuccessFactors releases and new functionalities, helping to evaluate, test, and deploy system changes in line with business requirements. You will assist with the preparation and maintenance of testing documentation, user guides, and knowledge resources, while supporting training, change adoption, and knowledge transfer activities across HRIS, business, and support teams.

About You:

You bring 2 to 4 years of experience in HRIS, HR Administration, P&O Technology, or P&O Systems support, or other or related support roles along with hands-on experience working with SAP SuccessFactors Employee Central or a comparable HR platform. You have a solid understanding of employee master data, position management, organisational structures, and key P&O lifecycle processes, enabling you to support both operational excellence and continuous improvement initiatives.

You are comfortable working with workflows, business rules, permissions, and data governance principles, and you have gained exposure to system testing, release management, and issue resolution activities. Your strong analytical and problem-solving skills, combined with a high level of attention to detail, allow you to manage data quality and system processes effectively in a global environment.

You demonstrate flexibility and patience, enabling you to support change and build engagement across diverse teams.

You thrive in collaborative, international settings where you can build strong relationships across functions and translate business needs into practical solutions. With excellent communication in English and stakeholder management skills, you can engage confidently with HR teams, Centres of Expertise, IT partners, and external providers.

If you are looking for an opportunity to contribute to a major HR transformation, shape the future of Ferrero's people systems, and grow your expertise within a global organisation, apply now!

What We Offer:

Careers with caring built in - discover our benefits here.

About Ferrero:

Ferrero began its journey in the small town of Alba in Piedmont, Italy, in 1946. Today, it is one of the world’s largest sweet-packaged food companies, with many iconic brands sold in countries all over the world. Find out more about Ferrero at ferrero.com.

DE&I at Ferrero:

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative, and highly rewarding. Find out more here.