KEY ACCOUNT MANAGER

Role Overview

The Key Account Manager (KAM) is a senior technical sales leadership role responsible for managing and growing relationships with nominated Global Strategic Accounts across India. This position requires deep expertise in the Data Centre, Hyperscale, and Colocation segments, with the ability to influence key stakeholders—up to the C-Suite—within customer organizations, as well as ecosystem partners such as consultants, specifiers, and contractors. The KAM will drive Schneider Electric’s complete portfolio across business units, acting as the opportunity leader for complex, multi-country pursuits and ensuring seamless collaboration between Secure Power and other divisions. This is a highly strategic role requiring business acumen, technical competency, strong stakeholder management, and the ability to execute global strategy at a country level.

Key Responsibilities

Customer & Account Leadership

• Serve as the country owner for assigned global strategic accounts and translate global strategy into local execution.

• Build strong multi-level customer relationships including C-level, influencers, and operational teams.

• Develop, manage, and execute Strategic Account Plans across the region.

Business Development & Opportunity Management

• Identify, shape, and drive opportunities for the One Schneider Electric portfolio, including Secure Power, Digital Energy, Industrial Automation, Power Systems, Power Products, and Services.

• Lead complex, large-scale pursuits as the opportunity leader, mobilizing virtual teams across countries and divisions.

• Develop and grow Data Centre–related business (hyperscale and colocation) across electrical, cooling, software, automation, and services offerings.

Internal Collaboration & Ecosystem Influence

• Build strong working relationships with Country Leadership, Divisions, and Regional Teams to define and execute winning strategies.

• Engage with and influence the broader ecosystem of consultants, specifiers, and contractors involved in data centre construction and expansion.

• Ensure cross-functional alignment across Sales, Pre-Sales, Tendering, and Execution teams.

Operational Excellence

• Deliver on orders, revenue, margin, and ensure forecast accuracy.

• Maintain strong compliance with Customer Project Process (CPP) and uphold CRM discipline and data quality.

• Conduct feasibility analysis of bids, tenders, and contracting documents for all key opportunities.

Commercial & Technical Experience Requirements

• Deep technical sales experience in Data Centre Solutions including power, cooling, electrical distribution, automation, and associated services.

• Proven capability to manage and grow large strategic/global accounts.

• Strong understanding of account management principles, sales channels, and partner ecosystems.

• Demonstrated capability to uncover and articulate customer pain points and propose high-value, integrated solutions.

• Experience selling within a matrix organization and managing multi-stakeholder environments.

Leadership Competencies

• Ability to lead virtual, cross-functional, and remote teams across geographies.

• Strong capability to navigate complex matrix organizations in a multicultural environment.

• High initiative, strong ownership mindset, and excellent organizational skills.

• Ability to influence and align diverse internal and external stakeholders.

Communication & Interpersonal Skills

• Strong executive presence with the ability to engage at C-Level.

• Excellent negotiation, presentation, and relationship-building skills.

• Ability to translate complex technical solutions into clear, compelling business language.

• High emotional intelligence, resilience, and collaborative mindset

Qualifications

• Bachelor’s degree in engineering; MBA preferred.

• 10–15+ years of experience in Key Account Management or similar roles within the Data Centre ecosystem.

• Experience working with Hyperscalers, Global Cloud Providers, or Colocation Operators preferred.

Additional Requirements

• Willingness to travel (domestic/international as required).

• Ability to collaborate and operate across multiple time zones.

Rewards designed for you

Our Total Rewards is our way of saying: We see you and we value you. It’s more than just pay and benefits—it’s a meaningful investment in you. It is designed to help you perform, grow, feel safe, and elevate your potential. The package helps you care for yourself and your family, plan your future, grow your skills and career, collaborate in an inclusive workplace, and contribute to your community. At Schneider Electric, we’re here for what matters most to you. Discover more at our Career Page.

• Country-specific programs and initiatives may be available.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world. We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one. Become an IMPACT Maker with Schneider Electric – apply today!

• €40 billion global revenue

• +9% organic growth

• 150 000+ employees in 100+ countries

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.