Lead MAC Technician

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves:

As Lead MAC Technician, you'll play a pivotal role in overseeing Moves, Adds, and Changes (MAC) operations for office furniture, workstations, and related assets while leading a team of MAC Technicians to deliver high-quality, efficient service. This position combines hands-on execution of physical relocations, installations, and repairs with leadership responsibilities including team development, safety enforcement, and project coordination. You'll work closely with the facilities management team to plan and coordinate moves, conduct site assessments, and ensure all work meets client requirements while maintaining a safe working environment. At JLL, we are collectively shaping a brighter way, and you'll contribute by mentoring your team, driving operational excellence, and fostering a culture of safety and continuous improvement.

What your day-to-day will look like:

• Lead a team of MAC Technicians in executing work orders for office moves, workstation reconfigurations, furniture installs, repairs, and related tasks

• Plan and coordinate moves with the facilities management team, perform site assessments, and communicate status updates, risks, and project progress to project managers, stakeholders, and clients

• Assemble, disassemble, and reconfigure office furniture systems while installing items such as shelving, whiteboards, monitor mounts, and other fixtures

• Conduct furniture and equipment modifications to meet client requirements and inspect completed work for quality assurance

• Load and unload trucks, manage staging areas for furniture and equipment, and maintain inventory throughout the move process

• Enforce and model safety protocols on-site, ensuring all team members follow safety standards and maintaining a clean, safe work environment before, during, and after move activities

• Train, mentor, and develop MAC Technicians by providing performance feedback, teaching best practices, and building technical skills across the team

• Document work orders, moves, and inventory accurately while maintaining detailed records of installations, changes, and assets

Required qualifications:

• High school diploma or GED

• Experience in furniture moves, installations, or related MAC operations

• Proficiency in the use of computers and smartphones

• Strong verbal and written communication skills with ability to interact effectively with customers in a corporate setting

• Ability to work independently and complete assignments with minimal supervision

• Knowledge and experience with hand and power tools, dollies, and other moving equipment

• Physical ability to lift and push 75 lbs and walk up to 8 hours per day

Preferred qualifications:

• Experience in a corporate office environment

• Experience with office furniture systems including major manufacturers

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Location:

On-site –St. Louis, MO

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (–JLL–) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.