Senior Sales Engineer Aftermarket – Modernization

Senior Sales Engineer Aftermarket – Modernization

Build a Career with Confidence

At Carrier, you’re joining the world leader in healthy, safe, sustainable, and intelligent building and cold chain solutions. We create solutions that matter for people and our planet — and our employees are at the heart of it all.

We are a company of innovators and problem-solvers united by The Carrier Way — our vision, values, and culture.

As an employer of choice, we strive to create a workplace that attracts, develops, and retains the best talent, promotes employee engagement, fosters teamwork, and drives innovation for our customers.

About the Role

We are looking for a Senior Sales Engineer – Aftermarket, Modernization to join our team in Abu Dhabi.

In this role, you will be responsible for developing and growing Carrier’s HVAC modernization and retrofit business by identifying opportunities to replace aging, inefficient, or obsolete HVAC equipment and systems with high-efficiency, reliable, and sustainable solutions.

You will manage the end-to-end sales cycle, from identifying and developing retrofit opportunities through technical solution development, proposal preparation, customer presentations and negotiations, to successful order closure.

The ideal candidate combines strong HVAC technical expertise with commercial acumen, excellent customer relationship skills, and the ability to develop value-based solutions that address customers’ operational, energy-efficiency, sustainability, and asset-modernization needs.

Key Responsibilities

As a Senior Sales Engineer – Aftermarket, Modernization, you will:

• Identify, develop, qualify, and convert HVAC modernization and retrofit opportunities across assigned markets and customer segments.

• Build and maintain strong relationships with building owners, consultants, contractors, facility management companies, and key decision-makers.

• Conduct customer meetings and site visits to assess existing HVAC systems, equipment condition, operational challenges, and modernization requirements.

• Identify aging, inefficient, obsolete, or high-maintenance HVAC equipment and develop appropriate replacement and modernization opportunities.

• Develop value-based technical solutions focused on equipment reliability, energy efficiency, lifecycle cost reduction, sustainability, and improved building performance.

• Lead the complete sales process from opportunity identification and qualification through solution development, proposal submission, negotiation, and order closure.

• Prepare and coordinate technical and commercial proposals in collaboration with engineering, application, service, operations, and other internal teams.

• Develop retrofit business cases and effectively communicate the technical and commercial value of modernization solutions to customers.

• Identify and develop opportunities involving chiller replacements, AHU/FCU replacements, controls upgrades, pumps and piping modifications, and other HVAC modernization solutions.

• Develop new customer accounts while expanding business opportunities with existing customers.

• Work closely with consultants and contractors to influence specifications and secure modernization and retrofit projects.

• Monitor market trends, competitor activity, customer requirements, and emerging HVAC modernization opportunities.

• Maintain a healthy sales pipeline aligned with assigned business and growth targets.

• Participate in customer presentations, technical discussions, site surveys, and commercial negotiations.

• Support the development of energy-efficiency and sustainability solutions that help customers reduce energy consumption and operating costs.

• Ensure accurate forecasting and timely reporting of opportunities, bookings, and sales activities through Carrier’s CRM and sales management processes.

• Achieve assigned annual order intake, revenue, and margin targets while complying with Carrier’s Finance, Ethics, and Sales policies.

• Deliver the assigned fiscal-year plan by securing HVAC modernization and retrofit projects and developing sustainable, long-term customer relationships.

Basic Qualifications

To be successful in this role, you will need:

• Bachelor’s degree in Mechanical Engineering or a related engineering discipline.

• Minimum 3 years of experience in the HVAC industry, preferably in HVAC sales, aftermarket, retrofit, modernization, or project business.

• Strong technical understanding of HVAC systems, including chillers, AHUs, FCUs, pumps, controls, and associated mechanical systems.

• Good understanding of HVAC retrofit, replacement, and modernization projects.

• Strong commercial awareness and the ability to manage the complete sales cycle.

• Good level of written and spoken English.

• Based in Abu Dhabi, UAE.

• Valid UAE driving license and own car, as regular customer and site visits are required.

Preferred Qualifications

It would be an advantage if you also have:

• Arabic language skills.

• Strong written and verbal communication skills.

• Excellent customer relationship and interpersonal skills.

• Good knowledge of the UAE HVAC market and competitive landscape.

• Understanding of energy-saving solutions, sustainability, and building efficiency.

• Experience preparing technical and commercial proposals and negotiating with customers.

• Experience managing projects involving HVAC equipment replacement and system upgrades.

• Experience working with building owners, consultants, contractors, or facility management companies.

What We Offer

We are committed to providing competitive benefits and development opportunities that support our employees throughout their careers.

At Carrier, you can:

• Benefit from a great workplace environment and inclusive culture.

• Participate in incentive and recognition programs.

• Access development, training, and learning opportunities.

• Receive a competitive salary and comprehensive benefits package.

• Build your career with a global leader in intelligent, sustainable building and HVAC solutions.

Our Commitment to You

Our greatest assets are the expertise, creativity, and passion of our employees. We strive to create a great place to work that attracts, develops, and retains the best talent, promotes employee engagement, fosters teamwork, and drives innovation for the benefit of our customers.

We are committed to creating an environment where everyone feels they belong, with diversity and inclusion serving as engines for growth and innovation. We develop and deploy best-in-class programs and practices, provide enriching career opportunities, listen to employee feedback, and continuously challenge ourselves to do better.

This is The Carrier Way.

Join Us and Make a Difference

If you are an experienced HVAC sales professional with a passion for modernization, energy efficiency, and delivering innovative solutions to customers, we invite you to join Carrier and help shape the future of sustainable buildings.

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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