Cloud Engineer (m/f/d) - Azure

Job Description

Skills & Experience

Technical

• Strong proficiency in Windows Server Operating Systems with comprehensive administrative and troubleshooting expertise.

• Well-versed in Active Directory (AD), DNS, DHCP, Group Policy, Azure AD, Azure Update Manager, and Azure Defender for identity access and system management.

• Experience in implementing Azure Services (IaaS, PaaS, and SaaS) following best practices to secure the resources.

• Proven experience administering Microsoft Office 365, including Exchange Online, SharePoint Online, and Microsoft Teams.

• Familiar with ITIL frameworks and Service Management Processes supporting structured and efficient IT operations.

• Working knowledge of Linux/UNIX systems for basic administration and maintenance tasks.

• Skilled in collaborating with third-party vendors and remote support teams for multi-environment operations and troubleshooting.

• Demonstrated ability to perform under pressure, managing competing priorities effectively.

• Experience in cloud migration projects, including planning, execution, and support phases.

• Understanding of Database Administration, including knowledge of SQL Server and SQL PaaS services.

• Experience in virtualization technologies like VMWare, Hyper-V, HCI.

• Hands-on experience with network administration, including configuration and monitoring.

• Extensive knowledge of DevOps principles and Infrastructure as Code (IaC) practices with hands-on experience using ARM templates for configuration management, automation, and orchestration.

• Holds Cybersecurity certifications, reinforcing best practices in securing infrastructure and data.

• Solid understanding of Project Management methodologies, including PMP and PRINCE2.

• Familiarity with architecture frameworks to support system design and enterprise-level planning.

Process

• Experience of working in environments aligned to governance and service delivery frameworks such as ITIL, COBIT, ISO27001.

• Understanding of Business Process Management and the integration with Applications and Data.

Soft Skills

• Strong Analytical and problem-solving skills.

• Clear and concise communication style in written and spoken English.

• Ability to translate between technical terms and business language.

• Good interpersonal skills required for building relationships with business users, internal, and 3rd party technical teams.

• Willingness to learn and broaden technical skill sets to adapt to the changing technology landscape.

Education & Qualifications

• Bachelor's in Infocommunication technology or equivalent.

• Microsoft Certifications on the Azure Platform (e.g., AZ-104, AZ-303, AZ-304, AZ-500).

• Minimum 10 years experience in hands-on system administration.

• Proven experience implementing and managing Azure Services (IaaS, PaaS).

• Proven experience in working with Hybrid Azure environments.

Nice to have

Key Responsibilities

• Undertake Issue Resolution, Problem Management, and Change Management activities in line with customer Service Level Agreements (SLAs).

• Execute BAU maintenance and management tasks to promote an efficient, secure, and reliable infrastructure services environment.

• Facilitate system backup procedures and manage Disaster Recovery/Business Continuity processes in the event of system failures.

• Plan, design, build, test, and deploy systems according to project requirements, architecture principles, and technology standards.

• Develop systems operations handbooks, knowledge base articles, and system documentation to support information sharing and deepen understanding of the operating environment.

• Create, document, and deploy task automation to improve BAU process efficiency using tools such as PowerShell and Infrastructure as Code solutions (e.g., ARM templates).

• Conduct system compliance reporting and vulnerability assessments to prioritize remediation activities and security patching.

• Evaluate new technologies and make recommendations to the customer to address gaps in infrastructure services capability.

Qualifications

Additional Information

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Your Task

This role involves undertaking system administration and infrastructure management responsibilities in a hybrid Azure environment. The position requires a minimum of 10 years of experience in hands-on system administration with proven expertise in implementing and managing Azure Services (IaaS, PaaS).

Key Responsibilities

• Undertake Issue Resolution, Problem Management, and Change Management activities in line with customer Service Level Agreements (SLAs)

• Execute BAU maintenance and management tasks to promote an efficient, secure, and reliable infrastructure services environment

• Facilitate system backup procedures and manage Disaster Recovery/Business Continuity processes in the event of system failures

• Plan, design, build, test, and deploy systems according to project requirements, architecture principles, and technology standards

• Develop systems operations handbooks, knowledge base articles, and system documentation to support information sharing and deepen understanding of the operating environment

• Create, document, and deploy task automation to improve BAU process efficiency using tools such as PowerShell and Infrastructure as Code solutions (e.g., ARM templates)

• Conduct system compliance reporting and vulnerability assessments to prioritize remediation activities and security patching

• Evaluate new technologies and make recommendations to the customer to address gaps in infrastructure services capability

Your Profile

We are looking for an experienced IT Systems Administrator with strong proficiency in Windows Server, Azure services, and cloud technologies, along with solid experience in system administration and infrastructure management.

Must Have Skills

• Strong proficiency in Windows Server Operating Systems with comprehensive administrative and troubleshooting expertise

• Experience with Active Directory (AD), DNS, DHCP, Group Policy

• Experience with Azure AD, Azure Update Manager, and Azure Defender for identity access and system management

• Experience in implementing Azure Services (IaaS, PaaS, and SaaS) following best practices

• Experience administering Microsoft Office 365, including Exchange Online, SharePoint Online, and Microsoft Teams

• Familiarity with ITIL frameworks and Service Management Processes

• Working knowledge of Linux/UNIX systems for basic administration and maintenance

• Ability to collaborate with third-party vendors and remote support teams

• Ability to perform under pressure and manage competing priorities effectively

• Experience in cloud migration projects (planning, execution, and support)

• Understanding of Database Administration including knowledge of SQL Server and SQL PaaS services

• Experience in virtualization technologies (VMWare, Hyper-V, HCI)

• Experience with network administration, configuration, and monitoring

• Knowledge of DevOps principles and Infrastructure as Code (IaC) practices

• Experience using ARM templates for configuration management, automation, and orchestration

• Cybersecurity certifications

• Understanding of Project Management methodologies (PMP, PRINCE2)

• Familiarity with architecture frameworks for system design and enterprise-level planning

• Experience working in environments aligned to governance frameworks (ITIL, COBIT, ISO27001)

• Understanding of Business Process Management and integration with Applications and Data

• Strong analytical and problem-solving skills

• Clear and concise communication skills in written and spoken English

• Ability to translate between technical terms and business language

• Good interpersonal skills for building relationships with business users and technical teams

• Willingness to learn and adapt to changing technology

• Bachelor's degree in Information Communication Technology or equivalent

• Microsoft Certifications on the Azure Platform (e.g., AZ-104, AZ-303, AZ-304, AZ-500)

• Minimum 10 years experience in hands-on system administration

• Proven experience implementing and managing Azure Services (IaaS, PaaS)

• Proven experience working with Hybrid Azure environments

Nice to Have Skills

• Experience with PowerShell scripting for task automation

• Experience with Infrastructure as Code solutions (ARM templates)

• Experience with system compliance reporting and vulnerability assessments

• Experience evaluating new technologies and making recommendations