Salesforce Solution Architect

Company Description

Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change.

By combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses.

From prototype to real-world impact - be part of a global shift by doing work that matters.

Job Description

This role is primarily focused on delivering high-quality solutions as a Salesforce Solution Architect across a variety of clients and industries. The journey may take you through Salesforce implementations, complex integrations with enterprise systems, or migrations from legacy CRM platforms. It is a challenging and strategic position that will enable you to operate at the intersection of business and technology, shaping scalable and future-proof solutions.

Requirements gathering and planning phase

• Collaborate with stakeholders (business, product, and technical teams) to define and validate functional and non-functional requirements, or assess requirements provided by Business Analysts.

• Translate business needs into architectural vision and solution approach, ensuring alignment with enterprise and Salesforce best practices.

• Design high-level solution architectures, considering scalability, performance, security, and available resources.

• Define architecture principles, standards, and technical guidelines to govern delivery.

• Develop high-level solution specifications, with a strong focus on system integration, data flows, and feasibility.

• Use appropriate tools and methodologies to create architecture diagrams, process flows, and solution representations.

• Define key aspects of delivery, including technology stack, integration patterns, development standards, and deployment strategies.

• Ensure alignment between business expectations and technical implementation by clearly communicating solution intent to delivery teams.

Development and implementation of requirements into POCs or full-scale solutions

• Collaborate with clients and internal teams to design and deliver proofs of concept (POCs) and validate solution approaches.

• Support backlog refinement and solution breakdown, ensuring clear definition of epics, features, and technical components.

• Contribute to estimation and planning activities, ensuring realistic and achievable delivery timelines.

• Own the end-to-end solution design, considering scalability, maintainability, technical debt, and long-term evolution.

• Provide clear architectural guidance to development teams, ensuring alignment with defined principles and standards.

• Oversee implementation to ensure consistency with architecture and design decisions.

• Guide teams on best practices in configuration, development, testing, and deployment.

• Ensure compliance with established architecture, governance, and DevOps processes.

• Validate that solutions are designed for scalability, extensibility, and future enhancements.

Go live and maintenance of solution (within existing systems/ platforms and as an integrated part of other processes)

• Ensure delivered solutions meet quality standards, security requirements, and performance expectations.
• Support go-live activities, including deployment strategy, risk mitigation, and rollback planning.
• Ensure solutions are maintainable, extensible, and aligned with long-term platform strategy.
• Provide guidance for post-go-live optimization, enhancements, and continuous improvement.

In our projects, the Salesforce Solution Architect:

• Owns the end-to-end solution design for a specific initiative, program, or client.

• Bridges business requirements and technical implementation.

• Defines architecture, data model, integrations, and design principles.

• Ensures solution scalability, maintainability, and alignment with Salesforce best practices.

• Works closely with delivery teams to ensure correct implementation of the architecture.

• Engages directly with client stakeholders (both business and IT).

Qualifications

• 5+ years of Salesforce development experience.

• 7+ years of overall experience in software development, system design, or architecture.

• Proven experience with Salesforce solution design and architecture across one or more clouds.

• Hands-on experience with Salesforce integration patterns and technologies (APIs, middleware, event-driven architectures).

• Experience designing data models, data flows, and data governance approaches.

• Functional knowledge of Sales Cloud and/or Service Cloud and/or Marketing Cloud.

• Strong leadership and coordination skills, with the ability to guide cross-functional teams.

• Excellent communication skills, with the ability to translate complex technical concepts into business language.

• Strong analytical and problem-solving mindset, with attention to detail and ability to navigate complexity and ambiguity.

• Ability to balance strategic thinking with hands-on involvement when required.

Additional Information

Discover some of the global benefits that empower our people to become the best version of themselves:

• Finance: Competitive salary package, share plan, company performance bonuses, value-based recognition awards, referral bonus;

• Career Development: Career coaching, global career opportunities, non-linear career paths, internal development programmes for management and technical leadership;

• Learning Opportunities: Complex projects, rotations, internal tech communities, training, certifications, coaching, online learning platforms subscriptions, pass-it-on sessions, workshops, conferences;

• Work-Life Balance: Hybrid work and flexible working hours, employee assistance programme;

• Health: Global internal wellbeing programme, access to wellbeing apps;

• Community: Global internal tech communities, hobby clubs and interest groups, inclusion and diversity programmes, events and celebrations.

At Endava, we’re committed to creating an open, inclusive, and respectful environment where everyone feels safe, valued, and empowered to be their best. We welcome applications from people of all backgrounds, experiences, and perspectives—because we know that inclusive teams help us deliver smarter, more innovative solutions for our customers. Hiring decisions are based on merit, skills, qualifications, and potential. If you need adjustments or support during the recruitment process, please let us know.