System Install Coordinator

Introduction to the job

Do you want to Lead and own the full installation of DUV systems from preparation to handover? Ensuring on-time, first-time-right, and high-quality performance within target KPIs, while working independently and in collaboration with Customer Support Stakeholders at local offices and customer sites, overseeing and supporting shift engineers working in various shift patterns and to travel up to 60% - 80% of the time?

Role and responsibilities

The System Install Owner drives readiness, manages risks, and leads on-site execution to achieve installation project KPIs and quality targets. They take full accountability for results: anticipating deviations, defining recovery options, and driving decisions to secure delivery and quality.

Beyond each install, they ensure KPI & Quality learnings are captured and embedded to prevent repeating issues and continuously improve future installations.

You’ll be working for the TWINSCAN Factory (TF), which is responsible for the production of our Deep ultraviolet (DUV) machines.

As a System Install Owner you will:

• Prepare the installation in Veldhoven | be up to date about latest developments, chase quality issues in our factory and prepare the transfer of the system to the field.

• Investigate, challenge and prepare technical and logistically all deviations, ODRs, DNs.

• Oversee progress of installation on site | focus on Quality, Cycle time and Cost.

• Coordinate, report & drive progress of the installation.

• Develop and adjust daily plans | anticipate on progress and issues encountered - provide first action plan when possible.

• Drive timely and effective escalation management by challenging support parties constructively to ensure data-driven decisions while ensuring ownership, clarity, and closure of issues.

• Identify and address resource/help requests.

• Identify structural issues, capture learnings, and ensure they are shared and followed up by TWINSCAN Factory, Natural Team or identified stakeholders.

• Communicate and collaborate with different stakeholders.

• Act as the linking pin and accountable communicator between installation team and Veldhoven, working independently while remaining transparent on install status, KPI progress, and recovery actions.

• Own the Installation Quality (Zero repeat mindset) by preparing SPS for voice of customer /zero repeat and ensure compliance with ASML Quality standards and balance Customer expectations.

• Foster a continuous improvement mindset by identifying process inefficiencies and standardizing best practices across installs.

• Actively analyze performance losses, propose improvements, and contribute ideas to enhance cycle time, quality, and cost efficiency.

Education and experience

To help us tackle the technical challenges we face, you’ll need:

• Bachelor's or Master degree of Engineering (Mechanical, Mechatronics, Electrical, Industrial).

• Working experience in a hands-on technical environment with ability to support with known methods. (e.g. PDCA , DMAIC model)

• Progress reporting, dealing with Customers, field operations, international organization and process improvement projects

• Experience in coordinating a team of highly educated Install-engineers (in shifts) and local stakeholders.

• Proficient in using MS Office (Excel, PowerPoint, etc).

Skills

As being responsible for such complex projects, you’ll always have new challenges and new bottlenecks to solve. Being creative and working together is the way to do that. To further thrive as a System Install Owner, you’ll need the following skills:

• Excellent English communication skills (verbal as well in writing).

• Project coordination skills with technical knowledge.

• Strong stakeholder management skills.

• Empathy, proactiveness and process-oriented view while being relationship builder (influence without power).

• Self-sufficient personality who excels under pressure while remains flexible to sudden changes in travel schedules, job scope and working hours.

• Customer focused, detail-oriented Quality and Cost awareness ambassador.

Other information

As a system install owner you will be expected to work independently and effectively at local offices and customer sites in day shift schedule, overseeing Install engineers working in various shift patterns and traveling up to 60% - 80% of the time.

In this position, you’ll need to access US-controlled technology, as defined in the United States Export Administration Regulations. If you apply, you must be legally authorized to access such US-controlled technology before the job starts.

For this position, the indicative (fixed) annual salary range is between 58,500 euro and 66,000 euro. This range comprises vacation allowance and a 13th-month payment. Company profit sharing is not included in this range. The actual compensation offered will depend on several factors that are unique to each candidate, including but not limited to: job-related skills, relevant education and (work) experience, certifications, demonstrated abilities of the candidate, pay relative to other team members. This information is provided for transparency and guidance purposes only, and no rights can be derived from this salary indication.

Please add your complete, recent CV and cover letter for this position to your application. We can only process your application with the mentioned documents.

This position requires access to controlled technology, as defined in the United States Export Administration Regulations (15 C.F.R. § 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology.

Inclusion and diversity

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.

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