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EMEA Integrated Facilities Management (IFM) Sourcing & Procurement

About the Role

We are seeking an experienced Sourcing Transition Lead to join our Sourcing Pursuits & Transitions team. Reporting to the Sourcing Transitions Director, you will manage procurement and supplier transition activities for EMEA-wide integrated facilities management (IFM) contracts, ensuring seamless handover and service continuity for our clients. You will also lead sourcing strategy development and execution for new business pursuits, client renewals, and expansions across the EMEA region.

What This Job Involves

• Leading Transition Sourcing Activities

You will manage the end-to-end sourcing process for new and renewed IFM contracts, ensuring suppliers are onboarded effectively and service delivery begins smoothly. This includes developing and executing transition sourcing strategies, supplier selection, pricing validation, and contract finalisation to support seamless client transitions.

• Driving New Business Pursuits

Lead new pursuit development by creating vendor strategies aligned to client requirements, engaging key partners, developing commercial approaches, and conducting pricing exercises. You will build compelling RFP responses, strategy documents, and client-facing materials that differentiate JLL's service offering.

• Managing Supplier Relationships

Negotiate and finalise contracts with suppliers during the transition phase, securing favorable terms, pricing, service level agreements, and ensuring compliance with industry standards. You will collaborate with Divisional Sourcing Leads, Geography Leads, and Category Management to propose optimal vendor solutions aligned with client requirements and JLL's strategic objectives.

• Coordinating Complex Transitions

Manage supplier mobilization and onboarding, coordinating closely with transition PMOs, operations teams, and client stakeholders to ensure all sourcing elements are aligned and executed on time. You will monitor supplier performance during mobilization and early operations, resolving issues promptly to ensure uninterrupted service delivery.

• Stakeholder Management and Reporting

Prepare and present reports to client stakeholders, transition PMOs, senior leadership, and internal review boards, highlighting sourcing progress, risks, opportunities, and supplier performance insights. Represent Sourcing & Procurement at client meetings and internal review boards, adding credibility and depth to transition plans and bid proposals.

• Driving Continuous Improvement

Contribute to process optimization initiatives to streamline sourcing and transition activities, enhance efficiency, and identify cost-saving opportunities. Support the team's development of new ways of working, including AI utilization and automation, in line with JLL's Accelerate 2030 strategy.

What We're Looking For

Essential Experience

• Bachelor's degree in Business Administration, Supply Chain Management, Facilities Management, or a related field (or equivalent experience)

• 5+ years of relevant sector expertise with strong focus on sourcing, supplier transitions, or supplier management within integrated facilities management or outsourcing environments

• Understanding of sourcing procedures and protocols, particularly for services contracts

• Experience working with suppliers across the EMEA region or globally

Preferred Experience

• Proven experience managing supplier transitions and mobilization activities for complex, multi-service IFM contracts

• Experience supporting new business pursuits or bid processes

• Development of EMEA strategic relationships with multi-national suppliers

Key Skills and Competencies

• Excellent communication, stakeholder management, and interpersonal skills

• Strong analytical and commercial acumen in procurement, supplier management, and operational transitions

• Advanced negotiation skills to influence internal stakeholders and drive external supplier performance

• Creative and strategic thinking with ability to identify and articulate innovative solutions effectively

• Strong project management and organizational skills

• Proficiency in Microsoft Office tools and procurement software

• Strong written and verbal English language skills; additional languages are an advantage

• Demonstrated ability to drive innovation and creative problem-solving

What Success Looks Like

Your performance will be measured by:

• Development of clear, compelling, and well-justified sourcing strategies that differentiate JLL's service offering

• Successful and timely completion of supplier transitions with minimal service disruption

• Client satisfaction during transition phases and positive feedback from pursuits

• Supplier performance and compliance during mobilization and early operations

• Quality and timeliness of pursuit deliverables

• Stakeholder feedback and client KPI audit performance

Why Join Us?

If you are a self-motivated professional with a passion for integrated facilities management, strong sourcing and project management skills, and demonstrable commercial acumen, we invite you to apply for this position. Join our team and play a critical role in ensuring successful IFM contract transitions for our clients while driving efficiency, supplier performance, and cost-effectiveness within our procurement and operations processes.

Location:

Remote –Birmingham, GBR, London, GBR

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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