Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Specialist Sales (Advanced Analytics Solutions)

Overview

Mastercard Services is a key differentiator for Mastercard, delivering data, analytics, technology, and consulting solutions that help customers make smarter decisions, accelerate growth, and improve business performance.

Within Services, the Advanced Analytics business delivers industry-leading solutions that help organisations optimise customer acquisition, customer engagement, marketing effectiveness, loyalty programmes, pricing decisions, and business growth. Our portfolio includes Test & Learn, Customer Lifecycle Analytics, Media & Marketing Measurement, Location Analytics, Merchant Analytics, Privacy Technology, and other AI-powered analytical solutions.

We are seeking a Director, Specialist Sales – Advanced Analytics, Retail & Commerce, Asia Pacific, to drive the growth of Mastercard's Advanced Analytics business across some of the region's most prominent retail, travel, hospitality, and quick service restaurant brands.

Based in Singapore, this individual will be responsible for originating and closing strategic sales opportunities, developing senior executive relationships, and leading complex enterprise sales engagements across Asia Pacific.

Role

Key Responsibilities:

• Develop and execute a sales strategy to accelerate the adoption of Mastercard's Advanced Analytics solutions across Retail & Commerce clients throughout Asia Pacific.

• Drive new business growth through the sale of Test & Learn and broader Advanced Analytics solutions.

• Build and maintain a robust pipeline of strategic opportunities across priority markets and key customer segments.

• Lead complex enterprise sales processes from qualification through contracting and expansion.

• Establish and manage relationships with senior client stakeholders across business, marketing, loyalty, analytics, digital, customer experience, strategy, and innovation functions.

• Act as a trusted advisor to clients on growth strategy, customer engagement, marketing effectiveness, loyalty optimisation, digital transformation, and data-driven decision making.

• Collaborate closely with Mastercard account teams, Services sales specialists, product teams, consulting teams, and customer success organisations to identify and pursue opportunities.

• Position Advanced Analytics solutions as part of larger enterprise transformation and growth initiatives.

• Identify opportunities to bundle Test & Learn with broader Mastercard Services capabilities and solutions.

• Represent Mastercard at major industry conferences, customer events, and executive forums across Asia Pacific.

• Contribute industry insight and market intelligence to support product development and go-to-market initiatives.

All About You

Experience:

• 12+ years of enterprise sales, business development, consulting, analytics, SaaS, technology, or data solution sales experience.

• Demonstrated success selling complex solutions to large enterprise customers across Asia Pacific.

• Proven track record of consistently achieving or exceeding sales targets through new business acquisition.

• Experience managing long, complex enterprise sales cycles involving multiple stakeholders and executive decision-makers.

• Strong experience developing pipeline through strategic prospecting, account planning, and relationship building.

Industry Expertise:

• Deep understanding of the Retail & Commerce landscape across Asia Pacific.

• Strong knowledge of customer acquisition, customer loyalty, customer engagement, marketing effectiveness, omnichannel commerce, and growth strategies.

• Significant experience working with or selling to:

  • Retailers
  • Travel & Hospitality companies/groups
  • Airlines
  • Hotel operators
  • Quick Service Restaurant (QSR) brands

• Established network of senior executives and decision-makers across Retail, Travel, Hospitality, and QSR organisations in Asia Pacific.

• Strong understanding of the key commercial, customer, loyalty, and marketing challenges facing consumer-facing businesses across the region.

Leadership & Commercial Skills:

• Strong commercial acumen with the ability to identify, develop, and close strategic opportunities.

• Exceptional executive presence and communication skills.

• Proven ability to build trusted relationships and engage credibly with senior executive stakeholders, including CEOs, COOs, CROs, CTOs, CMOs, Chief Digital Officers, Chief Customer Officers, Heads of Loyalty, Heads of Analytics, Heads of Commercial, and other business leaders across Retail, Travel, Hospitality, and Quick Service Restaurant organizations.

• Strong consultative selling and value-based selling capabilities.

• Excellent negotiation, stakeholder management, and relationship-building skills.

• Ability to navigate and influence across a highly matrixed organisation.

• Entrepreneurial mindset with a strong hunting mentality and passion for winning new business.

Preferred Qualifications:

• Experience selling analytics, experimentation, AI, customer data, loyalty, measurement, or marketing technology solutions.

• Experience working with major Asia Pacific retail, travel, hospitality, or restaurant brands.

• MBA or equivalent advanced business degree preferred.

Ideal Candidate Profile

The successful candidate will combine:

• Deep Retail & Commerce industry expertise.

• Established executive relationships across Asia Pacific.

• Strong enterprise sales and hunting capabilities.

• Experience selling analytics, SaaS, consulting, or technology solutions.

• The ability to engage credibly with CEOs, COOs, CROs, CTOs, CMOs, Chief Digital Officers, Chief Customer Officers, Heads of Loyalty, Heads of Analytics, Heads of Commercial, and Business Unit Leaders.

• The ability to lead complex, multi-country enterprise sales opportunities and influence senior stakeholders both internally and externally.

• A proven track record of driving growth with large retailers, travel companies, hospitality groups, and QSR brands across Asia Pacific.

This role is ideal for a commercially driven sales leader with deep industry relationships and a passion for helping customers unlock growth through advanced analytics, experimentation, and data-driven decision making.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.