Senior Business Development Associate – Dubai

Why Carrier?

Carrier is the leading worldwide provider of heating, ventilation, and air conditioning (HVAC), refrigeration, fire, security, and cold chain solutions. We invented modern air conditioning, and our team of pioneers continues to advance technologies that transform how we live, work, and move.

We offer industry-leading services and sustainable solutions designed to create healthier homes, buildings, and environments while reducing environmental impact. At Carrier, diversity and inclusion are the drivers of innovation and growth — and our exceptional people put the customer at the center of everything we do.

About the Role

Carrier is looking for a Senior Business Development Associate to join our team in Dubai and support the growth and development of our UAE market.

In this role, you will be responsible for developing, maintaining, and strengthening long-term relationships with key accounts across the UAE. You will work closely with customers and internal teams to position Carrier as a trusted partner and a global leader in intelligent climate and energy solutions and services.

The successful candidate will identify new business opportunities, understand customer needs, develop tailored solutions, and contribute to achieving business growth and key account objectives.

Key Responsibilities

• Implement key account strategies and achieve assigned business development and sales KPIs.

• Identify, research, and qualify prospective customers through market research, networking, industry events, and other channels.

• Develop and maintain a strong pipeline of potential customers and business opportunities.

• Conduct customer outreach through meetings, email, telephone, social media, and other appropriate channels.

• Build and maintain strong, long-term relationships with prospective and existing customers.

• Understand customer requirements and collaborate with internal teams to develop appropriate solutions.

• Participate in customer projects and recommend Carrier products, services, and solutions that address customer needs.

• Support the preparation of sales presentations, proposals, bids, contracts, and commercial responses.

• Review bid opportunities and participate in negotiations with prospective customers.

• Develop new customer contacts and proactively identify target accounts and growth opportunities.

• Customize end-to-end packaged offerings based on customer feedback, market requirements, and business needs.

• Monitor UAE market trends, industry developments, competitor activities, and emerging opportunities.

• Maintain accurate customer and opportunity information within CRM systems.

• Prepare and analyze reports covering KPIs, sales metrics, pipeline performance, and business opportunities.

• Collaborate effectively with sales, engineering, operations, and other cross-functional teams.

• Represent Carrier at relevant trade shows, customer events, workshops, and industry engagements when required.

• Organize and support customer workshops and engagement activities to strengthen relationships and increase Carrier’s visibility.

• Contribute to the development and execution of strategies that position Carrier as the customer’s preferred partner.

Qualifications & Experience

• Bachelor’s degree in Engineering or equivalent qualification.

• Mechanical Engineering background is preferred.

• MBA or additional business qualification is an advantage.

• 3–5 years of relevant experience in business development, account management, sales, or a related commercial role.

• Strong knowledge of the UAE market, with experience working with government sectors and/or key accounts preferred.

• Knowledge of HVAC, climate, building, or energy solutions is an advantage.

• Fluent in English and Arabic, both written and spoken.

• Valid UAE driving license is required.

• Strong computer literacy and proficiency with CRM and standard business applications.

Professional Skills

• Customer-centric mindset with a strong focus on delivering value.

• Excellent communication and interpersonal skills.

• Strong negotiation and influencing abilities.

• Proven business development and relationship management skills.

• Ability to identify opportunities and develop strategic customer relationships.

• Strong analytical, problem-solving, and presentation skills.

• Ability to collaborate effectively across functions and business divisions.

• Self-motivated, proactive, and results-oriented approach.

• Ability to manage multiple priorities and work effectively in a dynamic business environment.

Our Commitment to You

At Carrier, our greatest assets are the expertise, creativity, and passion of our employees. We strive to provide a workplace that attracts, develops, and retains the best talent, fosters collaboration, and drives innovation to serve our customers better.

We are guided by our values of Respect, Integrity, Inclusion, Innovation, and Excellence, and we are excited for you to join us and make a difference.

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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