Supply Chain Specialist with Spanish

Your Responsibilities:

• Manage customer orders in SAP/ERP systems, ensuring accurate and timely order processing.

• Create and maintain customer price lists and support pre-sales activities.

• Process various types of orders, including standard, warehouse, consignment, and trial orders.

• Coordinate order fulfillment activities with Sales Offices, Production Planning, and other internal teams.

• Process order changes and maintain accurate order data in ERP systems.

• Monitor customer credit limits and coordinate shipment releases with Logistics teams.

• Allocate available materials to customer orders and create shipment requests in ERP systems.

• Handle logistics-related inquiries and coordinate solutions for delivery or documentation issues.

• Respond to customer inquiries regarding order status, deliveries, and planned production schedules.

• Prepare and provide customers with certificates, invoices, delivery notes, packing lists, and other required documentation.

• Manage customer claims in SAP, CRM, and other relevant systems, coordinating corrective actions when needed.

• Maintain and update customer master data, including addresses and communication preferences.

• Cooperate with Accounts Receivable teams regarding payment-related matters.

• Manage proforma invoices, monitor payments, and support dispatch release processes.

• Coordinate orders involving letters of credit and consignment stock arrangements.

• Participate in projects, process improvement initiatives, and knowledge-sharing activities.

• Support the creation of training materials and operational documentation.

What We Are Looking For:

• Fluent Spanish and English (written and spoken).

• 3–5 years of experience in Customer Service, Order Management, Logistics, Supply Chain, or a related field.

• Strong customer-oriented mindset and excellent communication skills.

• Ability to manage multiple priorities in a fast-paced environment.

• Strong attention to detail and problem-solving abilities.

• Ability to work independently as well as collaboratively within an international team.

• Excellent organizational and multitasking skills.

• Continuous improvement mindset and willingness to learn new skills.

• Experience with SAP, CRM systems, Microsoft Office tools, or order management platforms will be considered an asset.

What We Offer:

• Stable employment in a global organization and industry leader.

• Hybrid working model.

• Opportunities for professional growth and international career development.

• Comprehensive onboarding and training programs.

• Attractive benefits package.

• Friendly and supportive working environment.

• Collaboration with international teams and stakeholders across Europe.

Join us and help ensure a seamless order management process while delivering an exceptional customer experience every day.