Assistant Manager- FLNA-MDM

Overview

This position will be part of the Master Data Maintenance Team under the Global Sales Enablement team supporting the Frito Lay North America business team. As a GSE MDM analyst, you will process New Customer set up on SAP, ensuring conformance to established data quality standards and service level agreements. You will also highlight process gaps and inefficiencies and proactively seek solutions to increase service level efficiency.

Responsibilities

As a GSE MDM analyst, you will:

• Process New Customer setup on SAP, ensuring conformance to established data quality standards and service level agreements.

• Execute monthly run change requests from the Field Sales team.

• Maintain customer master file for new store and equipment order information.

• Send timely field communications on store openings and equipment order confirmations.

• Process new store creations and equipment order requests within 48 hours, ensuring complete and accurate information.

• Run reports on BOBJ to validate the store setup and chain information.

• Highlight process gaps and inefficiencies and proactively seek solutions to increase service level efficiency.

• Be well-versed with advanced Excel, Power Automate, and Power BI to maintain monthly wiring dashboards and weekly reports.

• (Good to have) Power Automate/Power Apps expertise.

• Have hands-on experience raising ServiceNow requests.

People Responsibilities

• Develop winning relationships with the Cluster Sales Leadership team and other key stakeholders within the Cluster business, ensuring the highest levels of agility and support are provided.

• Support the Cluster Sales Lead with all initiatives to improve GBS service offerings.

• Master's degree qualified in Business.

• Exceptional written and oral communication, adapting approach by situation and audience.

• Excellent organization and prioritization skills.

• Proactive, responsive, and results-driven.

• High attention to detail.

Essential

• Fluent English with excellent interpersonal skills.

• Highly proficient in Microsoft Office programs.

• Collaboratively and proactively works with multi-functional teams.

• Dynamic, organized, and able to handle competing priorities.

Qualifications

• Master's / Bachelor's degree qualified in Business.

• Exceptional written and oral communication, adapting approach by situation and audience.

• Excellent organization and prioritization skills.

• Proactive, responsive, and results-driven.

• High attention to detail.