Business Analyst

Job Description Summary

This is an exciting opportunity for a customer-focused Business Analyst to help shape and deliver a next-generation commercial execution platform that enables customers to make smarter, data-driven decisions and achieve better business outcomes.

The role is suited to someone who combines commercial understanding with structured product thinking, and who can work confidently across business, product, analysis, technology, and delivery teams.

The Team

At IQVIA, we combine data, technology, and industry expertise to help customers improve commercial performance and make better business decisions. As a Product Owner, you will be part of a cross-functional team responsible for shaping and delivering innovative analytics and digital solutions used by leading Consumer Health and FMCG organisations.

About the Role

As Business Analyst, you will act as the bridge between business stakeholders and delivery teams, ensuring customer and business needs are translated into clear priorities, practical requirements, and valuable product outcomes. You will own the backlog, guide prioritisation, support delivery, and help ensure the platform continues to meet customer, operational, and commercial needs.

Candidate Profile

• Brings practical business experience in Consumer Health, FMCG, retail, commercial operations, or a closely related environment

• Enjoys working across diverse teams and can build trust with both business and technical stakeholders

• Communicates clearly, asks good questions, and can translate complex needs into focused priorities

• Is analytical, curious, and comfortable using data to understand problems and support decisions

• Is enthusiastic about the evolution of AI and how it can be applied responsibly to solve business challenges

Key Responsibilities

Product Ownership & Prioritisation

• Own and manage the product backlog, ensuring priorities are aligned to customer needs, business value, and delivery capacity

• Define the product direction for features and enhancements, working with stakeholders to understand problems, opportunities, and expected outcomes

• Make informed prioritisation decisions using business context, data, feedback, and delivery considerations

Stakeholder Engagement

• Act as the primary point of contact between business stakeholders and technical teams

• Facilitate workshops, requirement gathering sessions, and feedback loops to build shared understanding

• Manage stakeholder expectations and maintain alignment throughout the delivery lifecycle

Requirements & Delivery

• Work closely with Business Analysts to ensure user stories, acceptance criteria, and functional specifications are clear, complete, and aligned to business needs

• Collaborate with development teams to deliver high-quality solutions in an Agile environment

• Contribute to sprint planning, release planning, delivery governance, and issue resolution

Data, Insight & Business Value

• Support the development of reporting, analytics, and data-driven product capabilities

• Ensure delivered solutions address real business needs and improve decision-making, efficiency, and performance

• Use data, insight, and feedback to continuously refine priorities and improve product outcomes

Essential Skills & Experience

• Experience in a Product Owner, Business Analyst, Product Manager, or similar business-facing delivery role

• Strong understanding of commercial, operational, or customer-facing business environments

• Ability to work with Business Analysts and technical teams to shape clear requirements, priorities, and delivery outcomes

• Excellent communication, facilitation, and stakeholder management skills across business and technology audiences

• Strong analytical and problem-solving skills, with the ability to use data and insight to support decisions

• Collaborative, proactive, and comfortable working with ambiguity

Desirable Skills & Experience

• Experience working in Agile or Scrum delivery environments

• Experience with reporting, analytics, data products, or digital transformation initiatives

• Understanding of AI-enabled tools or automation opportunities within business processes

• Experience working with distributed or offshore development teams

What Success Looks Like

• A clear, well-prioritised backlog that reflects customer needs and business value

• Stakeholders are aligned on priorities, trade-offs, and delivery expectations

• Requirements are well understood and ready for effective delivery by Business Analysts and technology teams

• Delivered solutions are adopted by users and contribute to better commercial decision-making

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.