Program Management Lead, Vice President

The Risk PMO team is a centralized function, serves as trusted strategic change partner for the Risk Management organization, driving measurable business value across the Risk Organization through expert advisory, rigorous execution, and continuous innovation.

The Program Management Lead is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

In this role, you’re expected to:

• Manage a large multi-faceted project or multiple projects aligned with Risk Management Organization goals and target state vision

• Own project goals leveraging expertise to inspire a sense of shared purpose within the project team.

• Organize new challenges and drive business results.

• Use best practice PMO methodology to create a project plan to fit the stakeholders/customers’ needs and deliver within budget on desired outcomes.

• Drive end results of the project as a representative of the business.

• Work closely with the Risk and Technology stakeholders to define a project scope and objectives for project members.

• Prepare, maintain, and submit clear and concise activity/progress reports and time recording/management reports.

• Assess project risk potentials and discover potential problems before they occur.

• Apply a proactive approach in routinely tracking the project participant progress against project goals.

• Define, teach, and enforce the use of good project management practices such as techniques in resolving complex, interdependent activities into tasks and sub-tasks that are documented, monitored and controlled.

• Identify and where required amend the approach to the context and constraints of each project.

• Constantly improve their own and their teams' skills through lessons-learned reviews at project completion.

• Possess the knowledge, skills and experience to be able to recognize when problems surface or potential problems are looming.

• Articulate problems, bring the right people together to solve problems and know when the problem has been properly addressed and closed.

• Promote partner involvement through effectively communicating project status upward and to the internal clients.

• Apply lessons learned from recent projects to future projects.

• Communicate to all concerned parties project milestones, status updates, as well as any existing or potential customer escalation issues.

• Proactively follow escalation and change control processes.

• Own all management reports on a given engagement.

• Promote good working relationships across a project, cultivating the people skills needed to develop trust and communication among all of a project's stakeholders: its sponsors, those who will make use of the project's results, those who command the resources needed, and the project team members.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• 10-15 years of experience

• Strong Risk Domain knowledge; understanding of Risk Segments and their key processes, controls and metrics.

• Strong Technical Skills preferred – understand systems and Data.

• Innovation/AI and agile capabilities.

• Negotiate skills with external parties.

Education:

• Master's degree, M.B.A Finance, FRM/PRM preferred, PMP is a Plus

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Job Family Group:

Project and Program Management

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Job Family:

Program Management

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Time Type:

Full time

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Primary Location:

Getzville New York United States

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Primary Location Full Time Salary Range:

$92,000.00 - $138,000.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Anticipated Posting Close Date:

Sep 16, 2026

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Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

Illinois residents – AI Notice and Right

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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View Citi’s EEO Policy Statement and the Know Your Rights poster.*