Observability, AIOps & Reliability Consultant

YOUR NEW COMPANY

Kirey is one of the leading European groups in technology consulting and system integration, with a distinctive positioning in data-driven innovation.

Through a comprehensive portfolio of solutions—including Data & AI, Cloud, Software Development, Cybersecurity, Infrastructure & Automation, and Monitoring—Kirey transforms data complexity into intuitive and accessible solutions, helping clients achieve their business goals.

With its headquarters in Italy, an established international presence, and nearly 1,500 employees, Kirey has delivered over 10,000 projects for leading clients across Insurance, Banking, Manufacturing, Retail, Public Administration, and Services & Energy.

At the core of everything we do are our people. At Kirey, individuals are empowered to fully express their talent and play an active role in the company’s value chain. This is made possible through continuous investment in training and improvement processes, a strong focus on innovation and creativity, and a deep commitment to diversity and inclusion, supported by dedicated initiatives.

Location: ITALY/ Hybrid

Compensation Range: Gross annual salary between €35,000 and €45,000

YOUR ROLE

To strengthen our Observability & Digital Reliability Business Line, we are looking for an Observability, AIOps & Reliability Consultant.

The selected candidate will contribute to the design, implementation, and evolution of Intelligent Observability and AI-Driven Operations platforms for enterprise clients.

The role involves participation in digital transformation initiatives focused on improving system resilience, user experience, and operational efficiency through the adoption of Full-Stack Observability, AIOps, OpenTelemetry, and Site Reliability Engineering technologies.

We are looking for someone who can combine strong technical expertise with a solid consulting mindset, capable of building trusted relationships with clients, understanding their needs, and proposing innovative solutions that generate tangible business value.

The successful candidate will also have the opportunity to contribute to the development of new project opportunities and support the growth of Kirey’s Digital Reliability offering.

MAIN ACTIVITIES

• Participate in the design and implementation of Full-Stack Observability architectures in cloud and hybrid environments.

• Support the implementation and evolution of leading market platforms such as Dynatrace, Datadog, Splunk, Grafana, New Relic, or equivalent technologies.

• Contribute to the definition of telemetry management strategies based on OpenTelemetry.

• Develop dashboards and reporting tools to support IT teams and business stakeholders.

• Analyze logs, metrics, traces, and events to improve reliability, performance, and user experience.

• Support AIOps initiatives focused on automated anomaly detection and operations optimization.

• Contribute to the adoption of Site Reliability Engineering and Continuous Improvement practices.

• Participate in workshops, assessments, and consulting activities with enterprise clients.

• Support management and sales teams in identifying new business opportunities and innovation initiatives.

• Contribute to the growth and development of the Observability & Digital Reliability Business Line.

Responsibilities

RESPONSIBILITIES

• Support enterprise clients in adopting modern Observability and Reliability Engineering strategies.

• Collaborate with both technical and business stakeholders to gather requirements and define transformation roadmaps.

• Lead the implementation of solutions focused on resilience, performance, and digital service quality.

• Promote the adoption of innovative practices for monitoring and proactive operations management.

• Contribute to the definition of KPIs and reliability metrics.

• Collaborate with Cloud, Infrastructure, DevOps, Application Engineering, and Security teams.

• Build strong and long-lasting relationships with clients and partners.

• Support pre-sales and business development activities by identifying growth and innovation opportunities.

REQUIREMENTS

• At least 3 years of experience in Observability, Monitoring, Cloud Operations, DevOps, SRE, Platform Engineering, or IT Operations.

• Experience with at least one enterprise Observability platform.

• Knowledge of Dynatrace, Datadog, Splunk, New Relic, Grafana, or equivalent solutions.

• Understanding of cloud-native and microservices architectures.

• Familiarity with OpenTelemetry, Distributed Tracing, Metrics, and Log Analytics.

• Knowledge of major cloud observability services across AWS, Azure, or Google Cloud.

• Experience in application and infrastructure performance analysis.

• Understanding of DevOps methodologies and CI/CD practices.

• Interest in Artificial Intelligence applied to IT Operations.

• Good written and spoken English skills.

• Excellent communication and interpersonal skills.

• Strong consulting mindset and customer-oriented approach.

NICE TO HAVE

• Experience in AIOps and Intelligent Operations projects.

• Experience with Dynatrace Davis AI, Datadog Watchdog, Splunk AI, or similar technologies.

• Experience with Site Reliability Engineering (SRE) practices.

• Knowledge of Kubernetes, OpenShift, and container platforms.

• Familiarity with automation and orchestration tools.

• Experience defining SLIs, SLOs, and Error Budgets.

• Knowledge of Platform Engineering principles.

• Dynatrace, Datadog, Splunk, AWS, Azure, Google Cloud, or OpenTelemetry certifications.

• Previous experience within consulting companies, system integrators, or technology vendors.

WHO WE ARE LOOKING FOR

We are looking for an ambitious, talented professional eager to grow and make an impact.

The ideal candidate has a strong consulting attitude, enjoys engaging with clients, and wants to play an active role in developing new opportunities and innovative initiatives.

They are curious, dynamic, and proactive, with the ability to quickly understand business needs and translate them into practical technology solutions.

They possess excellent communication and interpersonal skills, are comfortable interacting with different stakeholders, and view customer relationships as a key aspect of their work.

A genuine passion for innovation, Artificial Intelligence, Digital Transformation, and continuous improvement completes the profile.

WHAT WE OFFER

The compensation package includes a gross annual salary between €35,000 and €45,000, depending on the selected candidate’s experience and skills.

In addition, we offer:

• The opportunity to be involved in innovative Intelligent Observability, AIOps, and Digital Reliability programs.

• The chance to work with leading technologies and top-tier enterprise clients.

• Access to specialized training and certification programs.

• Mentorship and collaboration with experienced and recognized professionals in the field.

• Opportunities to contribute to the development of new services and innovative solutions.

• A collaborative, dynamic, and growth-oriented environment.

• Flexible working arrangements and hybrid working options.

• Corporate welfare and benefits package.

• Concrete opportunities for professional and career growth.

WHY KIREY

You will join a team that is helping redefine how organizations manage the reliability, performance, and resilience of their digital services.

You will work on initiatives that combine Observability, Artificial Intelligence, Cloud Engineering, and Business Transformation, directly contributing to the Operations of the future.

Qualifications

JOIN US

Work location: Italy/ Hybrid

We adopt a hybrid work strategy designed to leverage the opportunities offered by remote work, benefiting both employees and the company. Our approach reflects the belief that impact, contribution, and results matter more than physical location.

Kirey promotes diversity in the workplace. All applications will be welcomed and assessed based on merit.

DATA PROTECTION NOTICE

Your personal data will be processed for recruitment purposes (pre-contractual measures) by Kirey S.r.l., headquartered in Viale Francesco Restelli, 5 – 20124 Milan, and by other companies under its management and coordination. You can contact us at privacy@kireygroup.com to exercise your rights (Articles 15–22 GDPR), including filing a complaint with the Data Protection Authority. Data will be retained for up to 24 months and will not be disclosed. Full privacy notice available here: https://www.kireygroup.com/oven/media/Kirey-Job-applicants-Privacy-Policy-ex-art.-13-14-GDPR.pdf