Expert, Senior

Sr Enterprise Account Exec, FSI

Singapore · On-site

Company Description

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.

Join us to put AI to work for people.

Job Description

The Role

Own named Singapore banking accounts and drive enterprise new business revenue while serving as a trusted strategic advisor to banking C-suite on digital transformation and IT modernization. Orchestrate cross-functional ServiceNow teams around banking-specific value drivers aligned with Singapore's financial digitization and regulatory requirements (MAS, operational resilience, compliance).

What You'll Do

Build and own relationships with banking C-suite (CFO, CIO, CRO, Chief Compliance Officer, Chief Digital Officer, Chief Information Security Officer)
Lead account strategy, expansion planning, and multi-product deal orchestration (such as ITSM, CRM, Security & Risk, Employee Experience)
Develop business cases and ROI narratives around operational efficiency, regulatory compliance, and IT resilience for banking stakeholders
Coordinate Solutions Consultants, Specialists, Customer Success, and Partners to deliver banking-specific solutions

Qualifications

What You Bring

Required

10+ years of enterprise software sales with demonstrated experience selling into banks
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
Deep knowledge of Singapore's banking market (tier-1/tier-2 bank priorities, MAS regulatory expectations, fintech landscape)
Proven track record of new business generation and achieving sales targets
Consultative selling approach; ability to translate banking challenges into ServiceNow ROI narratives
Experience orchestrating across internal teams (Solutions Consultants, Specialists, Partners) in a "win as a team" environment
Strong executive presence with banking C-suite

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

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