Responsibilities

The TikTok LIVE Governance team builds products, strategies, and governance systems that help maintain a safe, authentic, and sustainable live streaming ecosystem. We are evolving our governance products to responsibly apply AI—including large language models and agentic workflows—where they can improve risk discovery, decision support, governance quality, and operational efficiency. This internship is designed as a development opportunity for future Product Managers. Interns may be considered for full-time opportunities based on performance, eligibility, and business needs.

We are looking for talented individuals to join us for an internship. Our internship program offers students hands-on experience, industry exposure, and opportunities to apply their knowledge to real-world challenges while building a strong foundation for personal and professional growth. Interns will gain practical experience, explore potential career paths, and participate in social events, learning programs, and development workshops alongside industry professionals. Candidates may apply to a maximum of two positions across Our Company and its affiliates globally. Applications will be considered in the order they are submitted. Applications are reviewed on a rolling basis, so we encourage you to apply early. Please clearly state your availability in your resume, including your start and end dates.

Responsibilities:

• Product Discovery and Execution: Identify ecosystem governance problems through user research, data analysis, and collaboration with operations and policy teams. Translate ambiguous problems into clear product requirements, roadmaps, and measurable outcomes.

• AI-Enabled Governance Products: Explore where AI can meaningfully improve risk detection, decision support, user education, enforcement, and governance operations. Distinguish problems that are suitable for AI from those that require rules, conventional product solutions, or human judgment.

• LLM Product Development and Evaluation: Work with Engineering, Machine Learning, Data Science, and Operations teams to prototype and evaluate LLM-enabled product capabilities. Define evaluation criteria and analyze failure modes such as hallucination, inconsistency, bias, false positives, and false negatives.

• Agentic Workflow Design: Help design multi-step AI workflows involving task planning, tool use, retrieval, permissions, human review, escalation, and failure recovery. Ensure that agentic systems are observable, controllable, and appropriate for high-impact governance decisions.

• Measurement and Iteration: Define success metrics across governance quality, user experience, operational efficiency, latency, and cost. Use offline evaluation, experiments, and production feedback to drive product iteration.

• Cross-Functional Collaboration: Communicate product decisions and trade-offs clearly across global Product, Engineering, Algorithm, Data Science, Operations, Policy, and Legal stakeholders.

Qualifications

Minimum Qualifications:

• Currently pursuing an Undergraduate degree

• Able to commit to working for 12 weeks with 4 days onsite during Spring 2027.

• As a condition of employment, all successful candidates must be able to establish authorization to work in the United States. For this position, the Company does not provide sponsorship or any immigration-related benefits.

• Strong product thinking and structured problem-solving skills, with the ability to translate complex or ambiguous problems into actionable product plans.

• Foundational understanding of AI, large language models, and agentic systems, including their capabilities, limitations, and appropriate product applications.

• Experience experimenting with AI products or tools, with the ability to critically evaluate output quality rather than treating model responses as inherently correct.

• Strong analytical and communication skills, with the ability to work effectively across technical and non-technical teams.

Preferred Qualifications:

• Currently pursuing a Master's degree

• Able to commit to continuing to work onsite during Summer 2027.

• Experience building or evaluating an AI/LLM-enabled prototype through coursework, research, hackathons, internships, or personal projects.

• Familiarity with concepts such as prompting, retrieval-augmented generation, model evaluation, tool calling, agent workflows, human-in-the-loop systems, or AI safety.

• Basic proficiency with SQL, Python, APIs, prototyping tools, or experimentation methods.

• Experience in product management, online platforms, creator products, content governance, responsible AI, or trust and safety.

• Demonstrated ability to learn quickly, investigate failure modes, and iterate based on evidence and user feedback.

Job Information

【For Pay Transparency】Compensation Description (Hourly) - Campus Intern

The hourly rate range for this position in the selected city is $35- $55. Benefits may vary depending on the nature of employment and the country work location. Interns have day one access to health insurance, life insurance, wellbeing benefits and more. Interns also receive 10 paid holidays per year and paid sick time (56 hours if hired in first half of year, 40 if hired in second half of year). Interns who are not working 100% remote may also be eligible for housing allowance. The Company reserves the right to modify or change these benefits programs at any time, with or without notice. For Los Angeles County (unincorporated) Candidates: Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok Accommodation

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request