Overview

Microsoft is a place where passionate innovators come together to collaborate, envision what’s possible, and take their careers further. In a world driven by cloud-enabled innovation, we embrace openness, creativity, and limitless thinking.

Our mission is to empower every person and every organization on the planet to achieve more. We bring this to life through a growth mindset, a commitment to innovation, and a culture grounded in respect, integrity, and accountability, where everyone can thrive at work and beyond.

The Global Skilling Product Team (GSPT) is on a mission to build world-class skilling products and experiences that inspire customers, partners, Microsoft sellers, and future generations. Our goal is to reach 100M+ learners globally through impactful skilling, upskilling, and reskilling solutions.

We are seeking a proficient Director of Product Management–AI Skilling to lead a team of talented product managers in creating user-centered products, designs, and insights that guide the development of innovative products and services. They will collaborate closely with cross-functional teams, including Engineering, Design, Research, and Marketing, to help ensure our products meet user needs.

Responsibilities

The Director of Product Management, AI Skilling will define and lead the strategic vision, roadmap, and execution of AI-powered learning and workforce skilling solutions that empower individuals and organizations to thrive in the AI era. This leader will drive innovation at the intersection of artificial intelligence, education, and workforce transformation, partnering across engineering, design, research, business, and customer teams to deliver impactful products at global scale.

Key Responsibilities of the Director of Product Management, AI Skilling:

• Product Vision and Strategy: Drive the end to end product vision, strategy and roadmap for new products and experiences.

• Lead the end-to-end product lifecycle from customer insight and concept development through design, engineering, launch, and global scale, ensuring rapid execution and measurable business impact.

• Establish product practices that balance speed, quality, and scalability, enabling teams to ship quickly and continuously improve customer outcomes.

• Build and scale AI-native products and platforms by translating customer needs into clear product requirements, prioritizing investments, and driving cross-functional alignment to deliver impactful solutions at global scale.

• Leadership and Management: Lead and mentor a team of product managers and leads, providing guidance, support, and career development opportunities. Foster a collaborative and inclusive team culture that encourages creativity and innovation.

• Collaboration: Work closely with product managers, engineers, designers, researchers, and other non-technical stakeholders to define and prioritize product requirements**.

• Innovation: Stay up-to-date with industry trends and best practices in product design and research. Identify opportunities for innovation and continuous improvement in our product building, design processes and methodologies.

• Project Management: Manage multiple projects simultaneously, ensuring that product and design deliverables are completed on time and meet quality standards. Effectively communicate project status and progress to stakeholders.

People Management:

• Managers enable success through empowerment, accountability, and inclusion—by modeling, coaching, and caring:
  • Model: Champion our culture by living our values, demonstrating inclusive behaviors, and applying leadership principles in everyday actions.
  • Coach: Set clear, meaningful goals and outcomes; support collaboration across teams and boundaries; and foster continuous learning, adaptability, and growth.
  • Care: Build and sustain diverse, effective teams by recognizing individual capabilities, understanding aspirations, and investing in each person’s development and well-being.

Other

• Embody our culture and values.

Qualifications

Minimum Qualifications:

• Bachelor's Degree AND 10+ years experience in product/service/program management or software development

  • OR equivalent experience.

• 3+ years people management experience.

Preferred Qualifications:

• Bachelor's Degree in Computer Science, Engineering, Business, Human-Computer Interaction, Learning Sciences, or a related field AND 15+ years of experience in product management.

  • OR equivalent experience.

• 8+ years people management and mentoring product or design teams experience.

• 6+ years experience taking a product, feature, or experience to market (e.g., design, addressing product market fit, and launch, internal tool/framework).

• 10+ years experience improving product metrics for a product, feature, or experience in a market (e.g., growing customer base, expanding customer usage, avoiding customer churn).

• 10+ years of experience improving the market position of a product, feature, or experience, such as expanding adoption or providing a differentiated alternative to an established product.

• 10+ years of experience defining, building, shipping, and scaling digital products from concept to production.

• Demonstrated experience leveraging Artificial Intelligence, Generative AI, Large Language Models (LLMs), copilots, agents, or machine learning technologies to solve customer problems.

• Experience partnering closely with UX Design, User Research, and Engineering teams to define product requirements and deliver customer-centric experiences.

• Experience building and operating products at scale serving large customer populations (consumer, enterprise, or marketplace products).

• Experience navigating ambiguous environments, coordinating across multiple stakeholders, and delivering measurable outcomes.

• Experience using qualitative and quantitative customer insights to inform product strategy and prioritization.

• Proficient written and verbal communication skills with the ability to influence across executive and cross-functional stakeholders.

• Experience managing and mentoring product and design teams that build consumer-facing products.

• Experience in AI-powered learning, skilling, workforce transformation, education technology (EdTech), learning platforms, or creator learning ecosystems is preferred.

• Experience taking products from concept through launch and scaling them to serve millions of active users.

• Experience partnering with and leading alongside Design organizations to create intuitive, engaging, and differentiated customer experiences.

Product Management M6 - The typical base pay range for this role across the U.S. is USD $165,600 - $296,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $220,800 - $331,200 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

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Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.