Customer Manager PU (Polyurethanes)

At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet.

Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you’re looking for a challenge and meaningful role, you’re in the right place.

Dow has an exciting opportunity for a Customer Manager PU (Polyurethanes) located in São Paulo (Brazil).

About you and this role

We are looking for a Senior Sales professional to lead Dow’s Polyurethanes (PU) commercial strategy in Brazil. This is a highly visible, customer-facing role for someone energized by opening opportunities, growing strategic accounts, expanding market share, and turning differentiated solutions into measurable revenue and margin growth.

As the commercial owner for the business, you will shape sales strategy, build a robust opportunity pipeline, lead complex negotiations, and deepen executive-level customer relationships. You will be the face of Dow in the PU market—connecting customer needs with Dow’s portfolio and mobilizing internal teams to deliver sustainable, value-based growth.

Responsibilities

• Own the sales strategy and commercial execution for the Polyurethanes business in Brazil.

• Deliver sustainable revenue, volume, margin, and market-share growth across strategic accounts and priority segments.

• Build and actively manage a strong opportunity pipeline, converting customer needs into profitable new business.

• Develop account strategies and growth plans for key customers, with clear priorities, targets, and actions.

• Establish trusted relationships with customer decision-makers, influencers, industry leaders, and strategic partners.

• Lead complex commercial negotiations and close agreements through value-based selling—not price-only discussions.

• Translate market intelligence, competitive dynamics, and customer insights into actionable sales opportunities.

• Position Dow as a preferred partner by articulating compelling value propositions and business outcomes.

• Collaborate with Marketing, Technical Service, Product Management, Supply Chain, Manufacturing, and Finance to deliver on customer commitments and commercial objectives.

• Provide accurate sales forecasts, portfolio insights, and commercial recommendations to support strategic planning.

Qualifications:

• Bachelor’s degree in Engineering, Chemistry, Business Administration, Marketing, or a related field.

• At least five years of experience in B2B sales, commercial, account management, or technical sales roles; experience in chemicals, polyurethanes, or industrial markets is highly valued.

• Demonstrated success growing strategic accounts, developing new business, and leading negotiations with multiple stakeholders.

• Strong commercial and financial acumen, including pricing, margin, forecasting, and portfolio decisions.

• Fluency in English, with strong written, verbal, and executive-level presentation skills.

Your Skills:

• Sales drive and strong results orientation

• Customer and market development mindset

• Strategic account planning and opportunity management

• Value selling, influencing, and negotiation

• Commercial judgment and analytical thinking

• Executive presence and confident communication

• Initiative, prioritization, and disciplined follow-through

• Cross-functional leadership and teamwork

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Benefits – What Dow offers you

We invest in you.

Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career. You bring your background, talent, and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.

Here are just a few highlights of what you would be offered as a Dow employee:

• Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives.

• Benefits and programs to support your physical, mental, financial, and social well-being, to help you get the care you need...when you need it.

• Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning, and educational resources to help you achieve your long term financial-goals.

  • Employee stock purchase programs (availability varies depending on location).

• Student Debt Retirement Savings Match Program (U.S. only).

  • Dow will take the value of monthly student debt payments and apply them as if they are contributions to the Employees’ Savings Plan (401(k)), helping employees reach the Company match.

• Robust medical and life insurance packages that offer a variety of coverage options to meet your individual needs. Travel insurance is also available in certain countries/locations.

• Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building.

• Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs.

• Competitive yearly vacation allowance.

• Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents).

• Paid time off to care for family members who are sick or injured.

• Paid time off to support volunteering and Employee Resource Group’s (ERG) participation.

• Wellbeing Portal for all Dow employees, our one-stop shop to promote wellbeing, empowering employees to take ownership of their entire wellbeing journey.

• On-site fitness facilities to help stay healthy and active (availability varies depending on location).

• Employee discounts for online shopping, cinema tickets, gym memberships and more.

• Additionally, some of our locations might offer:

  • Transportation allowance (availability varies depending on location)
  • Meal subsidiaries/vouchers (availability varies depending on location)
  • Carbon-neutral transportation incentives e.g. bike to work (availability varies depending on location)

Join our team, we can make a difference together.

About Dow Dow (NYSE: DOW) is one of the world’s leading materials science companies, serving customers in high-growth markets such as packaging, infrastructure, mobility and consumer applications. Our global breadth, asset integration and scale, focused innovation, leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 30 countries and employ approximately 36,000 people. Dow delivered sales of approximately $43 billion in 2024. References to Dow or the Company mean Dow Inc. and its subsidiaries. ​​​​Learn more about us and our ambition to be the most innovative, customer-centric, inclusive and sustainable materials science company in the world by visiting www.dow.com.

As part of our dedication to inclusion, Dow is committed to equal opportunities in employment. We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career. Further information regarding Dow's equal opportunities is available on www.dow.com.