Responsibilities

The e-commerce industry has grown tremendously in recent years, becoming a highly competitive space among leading internet companies. Its future growth potential cannot be underestimated.

With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand-new and enhanced e-commerce experience. We are looking for passionate and talented individuals to join our US Operations team. Together, we can build an e-commerce ecosystem that is innovative, secure, and intuitive for our users. Step into a dynamic role with the US Operations team, where you will support seller acquisition, onboarding, and campaign execution for some of the most iconic brands and businesses. You will contribute to high-impact initiatives that connect sellers with consumers in meaningful ways while helping drive the continued growth of TikTok Shop. Join us as we shape the future of e-commerce!

As a Project Intern, you will contribute to impactful short-term projects and gain hands-on experience in a fast-paced, professional environment. This internship offers the opportunity to develop practical skills, apply your knowledge to real-world challenges, and explore your career interests. Applications are reviewed on a rolling basis, so we encourage you to apply early.

Responsibilities:

• Product Data Analysis & Management: Analyze and organize product and merchant data to ensure data accuracy, completeness, and consistency. Build and maintain data reports and dashboards to monitor product supply, performance, and campaign progress. Conduct regular data tracking and analysis to identify key trends, gaps, and opportunities.

• Merchandising Strategy & Insights: Leverage data analysis tools and methodologies to identify product and supply opportunities. Conduct data-driven research and translate insights into actionable recommendations for merchandising and supply strategies. Support the development and optimization of product selection, acquisition, and incubation strategies.

• Campaign & Project Management: Support the execution of key merchandising and campaign initiatives, including campaign planning, product selection, merchant engagement, and performance tracking. Conduct weekly data analysis and business reviews to monitor project performance, identify key issues, and follow up on action items. Work closely with cross-functional teams to track project progress and support the implementation of merchandising strategies.

• Market & Competitive Analysis: Monitor industry trends, consumer demand, and competitive dynamics across e-commerce platforms. Conduct market and competitor analysis to identify emerging product opportunities and provide insights for merchandising strategy.

Qualifications

Minimum Qualifications:

• Currently pursuing a Bachelor’s degree in Economics, Business, Management, Mathematics, Statistics, Data Analytics, or a related field.

• Strong analytical skills and a high level of data sensitivity; able to identify key insights and business opportunities from data. Experience with BI tools, Excel, SQL, Tableau, or other data analysis and visualization tools is a plus.

• Strong interest in e-commerce, consumer products, and digital platforms, with a basic understanding of the e-commerce or mobile internet industry. Prior internship experience in e-commerce, strategy, merchandising, operations, or related fields is a plus.

• Strong communication, problem-solving, and project management skills, with clear logical thinking and the ability to work effectively across functions.

• Proactive, detail-oriented, and highly self-motivated, with a strong sense of ownership and the ability to thrive in a fast-paced environment.

• Available to work 5 days per week and commit to an internship of at least 6 months.

By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy

Job Information

【For Pay Transparency】Compensation Description (Hourly) - Campus Intern

The hourly rate range for this position in the selected city is $23.75- $23.75.

Benefits may vary depending on the nature of employment and the country work location. Interns have day one access to health insurance, life insurance, wellbeing benefits and more. Interns also receive 10 paid holidays per year and paid sick time (56 hours if hired in first half of year, 40 if hired in second half of year). Interns who are not working 100% remote may also be eligible for housing allowance.

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok Accommodation

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request