Business Operations Supply Analyst, Kazakhstan

Who we are

Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

• Be the owner of Operational metrics in Kazakhstan

• Establish the monthly/quarterly goals of your cities and being responsible for the continuous monitoring and achievement

• Be the owner of courier’s budget (CPO)

• Own all dashboards for your cities and build new tools to improve our visibility on their performance

• Project management skills are essential for properly prioritizing and executing both day-to-day tasks and strategic projects

• Be able to analyze, deep dive and find solutions to any potential issue that deviates your cities from their goals

• Perform any required analysis to come up with insights to improve metrics in all cities of the region

• Track the impact of all the new implementations that you propose by checking the daily metrics of the cities

• Build, maintain and scale detailed reporting models aiming to support your cities' performance and make data driven decisions

• Define, implement and monitor procedures together with Supply team to improve the performance of any individual city

• Lead by example by being incredibly truth seeking, making data-driven decisions, and setting the high standards for the team

• Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference

Qualifications

• Bachelor’s or Master’s degree in a technical discipline (e.g. Engineering, Economics, Computer Science, Business Administration or similar)

• 1-2 years of experience in high demanding roles or analytical positions (consulting, investment banking, operations, finance, logistics, analytics, strategy, etc.)

• A data-driven mentality with strong analytical skills: taking decisions based on data and using good business judgment when necessary

• Problem-solving skills and hands on attitude: no problem is too small or too big

• You're an owner, you have a natural bias for action, always pushing for things to happen and result oriented

• Comfortable working in a high growth and high-performance start-up with a fast pace

• Excellent stakeholder management. Experience interacting effectively at multiple levels of the organization is highly valued

• Expertise in MS Excel and strong SQL knowledge

• Proficiency in English, written and oral

• Proficiency in AI tools

Additional Information

At Glovo, your success is defined by both results and behaviors. We hire for excellence in craft and for the Leadership Principles that shape how we think, decide, and collaborate. What you achieve matters and how you achieve it defines us. Together, they move the business forward and deliver great experiences. Learn more about our Leadership Principles here.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds – all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life?

Delve into our culture by taking a peek at our Instagram and check out our LinkedIn and website!