Entry Level
ASSISTENTE DE SUPORTE
Take a step forward and let Edenred surprise you.
Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world.
We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment.
Dare to join Edenred and get ready to thrive in a global company that will offer you endless opportunities.
Edenred is all about meritocracy. You come as you are, and you contribute. Indeed, the Edenred Group recognizes, recruits and develops all talents and singularities. We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria.
Descrição do cargo Responsável em realizar atendimento ativo via telefone e chat aos clientes da Ticket Log do segmento de manutenção, dando suporte na utilização da nossa plataforma e acompanhando os processos.
Atividade:
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Contato ativo via telefone, chat e WhatsApp
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Realizar atendimento identificando a necessidade do cliente e solucionando os seus questionamentos
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Atuação em protocolos administrativos e backoffice
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Registrar os atendimentos através de sistemas interno
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Acompanhar e sugerir melhorias de sistemas e processos.
Pré requisitos:
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Ensino Médio Completo
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Experiência com atendimento ao cliente será um diferencial
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Ter resiliência, empatia e pró atividade
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Gostar de trabalhar em equipe
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Conhecimento do Pacote Office.
Local de trabalho: Campo Bom-RS
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