Director, Software Engineering - Conferences Technology

About Gartner IT:

Join a world-class team of skilled engineers who build creative digital solutions to support our colleagues and clients. We make a broad organizational impact by delivering cutting-edge technology solutions that power Gartner. Gartner IT values its culture of nonstop innovation, an outcome-driven approach to success, and the notion that great ideas can come from anyone on the team.

About the Role:

Gartner is seeking a Director of Software Engineering to lead the design, development, and operation of our conference attendee-facing mobile and web platforms. These enterprise-grade solutions are essential to delivering a seamless, intuitive experience at every stage of the conference journey for our attendees—senior and executive leaders from across industries who expect the highest standards of reliability, innovation, and convenience.

As Director, you will wear three hats:

• Strategic Leader: Align initiatives with business goals, translating vision into actionable plans and measurable outcomes.

• Team Architect: Define roles, decision rights, and structures for empowered, autonomous delivery teams.

• Capability Builder: Develop talent, implement targeted training, and foster distributed leadership for a resilient, high-performing organization.

This high-visibility position bridges technical execution and business outcomes. The Director will travel up to 30 days per year, providing technical leadership and on-site support at 4 to 5 platinum Gartner conferences.

Key Responsibilities

Product Delivery Leadership

• Lead end-to-end delivery for attendee-facing mobile and web platforms, overseeing architecture, roadmap prioritization, and quality assurance.

• Ensure timely, high-quality releases aligned with conference calendars and business goals, supporting a discerning user base of senior and executive leaders.

• Partner with Business stakeholders to define and communicate product strategy, translating technical capabilities (scalability, personalization, analytics, mobile-first design) into impactful business outcomes.

• Set and track clear, measurable success metrics for platform performance, user satisfaction, and operational excellence.

• Continuously evaluate and integrate emerging technologies (AI, advanced analytics, personalization engines, modern frameworks) to enhance customer journeys and digital engagement.

Team Leadership and Development

• Build and empower a high-performing engineering team through recruiting, coaching, and developing both managers and individual contributors.

• Foster an inclusive, accountable, and growth-oriented culture with clear communication and mentoring.

• Distribute leadership and decision-making, defining autonomous ownership areas and escalation paths.

• Expose engineers to real attendee needs and conference economics, building business acumen and a strong sense of purpose.

Product Ownership and Portfolio Alignment

• Partner with Business and technology stakeholders to define clear product ownership boundaries.

• Align teams to business outcomes, connecting platform capabilities to strategic priorities.

• Structure teams for autonomy and end-to-end delivery, minimizing handoffs and dependency bottlenecks.

Governance & Cross-Functional Coordination

• Partner with Product and Program Directors, and Implement work visibility mechanisms across product, program, and platform levels.

• Clarify decision-making levels and shift accountability from activity to outcomes—focusing on delivery pace, quality, and user satisfaction.

• Build relationships across product management, event operations, marketing, and data teams to align delivery with organizational goals.

• Communicate platform strategy and progress to senior leadership, translating technical complexity into business impact.

Qualifications & Experience

• 12+ years in software engineering, with at least 4–5 years in engineering leadership.

• 3+ years leading teams of 15+ engineers or managing large-scale product delivery.

• Proven experience with high-scale or mission-critical external facing mobile and web platforms where reliability, performance, and scalability directly impact business outcomes.

• Strong experience designing digital products using .NET (Preferred)/ Python /Java and deploying on cloud providers such as AWS (preferred), Azure

• Strong track record delivering products on fixed timelines with cross-functional dependencies.

• Deep knowledge of scalable system architecture, modern development practices, and emerging technologies.

• Excellent communication, executive presence, and stakeholder management skills.

• Willingness and ability to travel up to 30 days per year to provide technical leadership at major Gartner conferences.

Why Join Gartner?

Be at the forefront of digital event experiences, leading a talented team to deliver innovative solutions for industry leaders. Shape the future of our platforms, drive measurable business impact, and grow your career in a dynamic, supportive environment.

What you will get:

• Competitive compensation

• 25 days annual holiday and an additional day off for your birthday.

• Private Medical and Dental Care.

• Life and Disability Insurance.

• Public Transport Subsidy.

• Ticket Restaurant Card.

• Childcare Vouchers (Ticket Guarderia).

• IncentiFit - annual reimbursement for health-and-wellness-related activities.

• Pension Scheme.

• Tuition Reimbursement.

• Employee Stock Purchase Plan.

• Employee Assistance Program.

• Gartner Gives Charity Match.

• Relocation Assistance - a specialist to help you with all the appointments and paperwork.

• Limitless growth and learning opportunities.

• A collaborative and positive culture - join a diverse team of professionals that are as smart and driven as you.

• A chance to make an impact – your work will contribute directly to our strategy.

• Hybrid Work Environment - enjoy the flexibility of working from home and the energy of collaborating with peers in our dynamic offices.

• New offices close to Glòries and the beach in the fantastic, “innovation and tech” 22@ district of sunny Barcelona.

• Fresh fruit, snacks, selection of teas, fair trade organic coffee.

And much more!

Please Note:

• Applications must be submitted in English.

• A valid EU visa/passport is required for this position.

#LI-Hybrid #LI-AL2

Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

Gartner is the world authority on AI

At Gartner, you’ll join a company at the very center of the AI revolution. Gartner has proactive, objective guidance throughout clients’ AI journeys. We set the standard for how organizations leverage artificial intelligence to drive meaningful impact. You’ll have access to unmatched resources, expertise, and technology, and play a key role in helping Gartner and our clients innovate and grow as we leverage AI to transform business and technology landscapes.

It’s an exciting time to be at Gartner, with limitless opportunities to make a real impact, grow your skills, and build a lasting, meaningful career in a field that’s reshaping the way we operate. If you’re passionate about AI and want to be part of a team that’s guiding the leaders who shape the world, Gartner is the place for you.

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com.

Job Requisition ID:113886

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