Senior Manager - Global Project Management

Responsible for the effective delivery of business change management activities across projects and initiatives. Ensure that the desired business outcomes are achieved and that the relevant stakeholders are ready and prepared for the change. Drive the change management process through support of analysts and shared service staff. Manage the development of business and customer impact assessments, stakeholder analysis, business transition plans, business readiness, and/or communication plans. Ensure effective communication and implementation strategies. Liaise with support functions in HR or corporate communications to help support an overall project initiative. Oversee the definition of training needs and delivery plans of various initiatives and lead the initiative involving company training specialists. Identify and develop risk mitigation and create resolution recommendations related to the delivery of the change program.

Job Description

Job Title: Sr Project Manager, GBS Global PMO

About the company

Our Company To be the BEST food company, growing a BETTER world isn’t just a dream – it’s our GLOBAL VISION. Kraft Heinz represents over $26 billion in revenue and is the 3rd largest food and beverage company in North America and 5th largest in the world. This is the perfect time to join our team and build something great. To be the best, we want the best – best brands, best practices and, most importantly, the best people. That’s where you come in…

Our Culture It takes Great People to dream Big Dreams. Extraordinary results define our work. Kraft Heinz is not for everyone but amazing for the few—ambitious, results-focused, and hardworking people who can turn ideas into reality. We’re looking for people who aren’t just good but who perform even better than we do. We will reward you with a career track so fast that only a few companies can match it. Are you already good at what you do? Join us and become the best.

About the position

Sr Project Manager – Global PMO The Kraft Heinz Global Business Services (GBS) organization is establishing a program management team consisting of senior Project and Program Management professionals to lead high-profile, complex transformation, transition, and technology transformation projects. The role will drive structured delivery across business process changes, operating model transitions, digital enablement, technology adoption, and cross-functional transformation initiatives.

The ideal candidate will have program management end-2-end experience and experience facilitating cross-team planning to help mature our delivery capabilities and promote alignment and predictability through transparency and identification/coordination of dependencies and risks.

You are an ideal candidate if you are highly organized, have a solid track record of successfully leading the management of global, complex programs, have strong communication skills, can work across multiple time zones, and excel in a fast-paced environment with rapid change.

The Sr Project Manager takes responsibility for stakeholder management across the wider program audience, engages with senior leadership, provides structured recommendations, and acts as a delivery partner across transformation strategy, transition planning, technology implementation, risk management, and business readiness.

Requirements

Project/Program Execution

• Kick-off programs and projects from the start. You are responsible for initiating the project, setting up governance and leading planning and execution.

• Prioritize and manage a group of interdependent projects so each one delivers on their goals.

• Ensure regular reviews, accountability, and management of projects, stakeholders, and suppliers are in place.

• Track basic costs, more comprehensive costs of administering the program, and the costs of change and transition to achieve benefits.

• Lead transformation and transition workstreams covering scope definition, current-state assessment, future-state design, transition planning, implementation governance, benefit tracking, and business adoption.

• Manage technology transformation projects involving technology enablement, system/process integration, data migration readiness, user acceptance, cutover planning, deployment coordination, hypercare, and post-go-live stabilization.

• Coordinate with business, IT, finance, HR, procurement, operations, and external partners to manage dependencies, risks, decisions, escalations, and readiness activities across global programs.

• Manages the relationship with various (groups of) stakeholders strategically.

• Identify and analyze business needs, stakeholders, and interdependencies with other projects and programs.

• Assess current-state delivery challenges, identify root causes, and recommend practical improvements to operating models, governance forums, decision rights, and delivery practices.

• Facilitate workshops with business, functional, and leadership stakeholders to shape options, evaluate trade-offs, and drive alignment on transformation priorities.

• Lead, coach, appraise, and develop teams of indirect reports and project managers assigned to a program.

• Ensuring acceptance of end product by customer and negotiating with internal and/or external parties.

• Monitoring and reporting the program’s performance.

Leadership

• Leads teams and manages stakeholders effectively through influence and engagement

• Efficiently identifies and removes roadblocks to program execution.

• Evokes creative and innovative thinking from team members while helping them to bring their ideas to fruition

• Models developing relationships across the organization, leveraging them to work through barriers

• Possesses the expert knowledge to identify opportunities for change and the ability to convey the need for change

• Exhibits extensive knowledge of current and emerging project management practices and applies them in programs

• Evaluate the effectiveness of the program-related structure of required vendors related to project outcomes

• Fosters engagement and collaboration between the project managers of the program.

Communication

• Responsible for all program communications to leadership, the stakeholder community, and the program team

• Proactively understands how and when to communicate difficult/sensitive information tactfully

• Develop clear executive-level recommendations, decision papers, and structured narratives that translate complex program issues into actionable choices.

Qualifications

• At least 15 years of relevant experience with PMO, project, program or portfolio management, including leadership of large-scale transformation programs

• More than 10 years’ experience in management, advisory, transformation, or senior stakeholder-facing roles, including leadership of senior-level employees and cross-functional teams

• Bachelor's degree from an accredited college/university in Business Administration, Engineering, or related Analytical field required

• MBA or PhD

• Certification in either PMP, PRINCE2, MSP, SAFe is a strong plus

• Experience with business development, solution development, project/program management, and project delivery

• Experience with managing a performance/practice management team

• Experience with PPM tools, e.g. Monday.com, ServiceNow, Jira, MS Project, or any other is a plus

• Excellent written and verbal communication skills

• Change Management knowledge or experience a plus

• Hands-on experience in transformation, transition, technology implementation, digital enablement, business readiness, change adoption, and post-go-live stabilization initiatives.

• Flexibility to adjust to new demands with a sense of urgency. Must have the ability to embrace a highly dynamic, fast-paced environment with rapid change

• Demonstrated ability to collaborate with global teams while maintaining focus on outcomes and/or removing barriers

• Ability to see the whole picture (helicopter view) as well as being able to focus in the detail

• A team player with energy and enthusiasm to motivate and engage others

• Experienced Program Management within Food/Beverage Industry and/or Global Business Services (GBS) organizations is a bonus!

Location(s)

Ahmedabad - Venus Stratum GCC

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.