Catastrophe Response Team Adjuster (Resident)

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Catastrophe Response Team Adjuster (Resident)

$23.82-$29.54 minimum starting pay

Job Level - Individual Contributor

Shelter maintains broad salary ranges for its roles in order to account for variations in geographic location, education, training, skills, relevant work experience, business needs and market demands. Please remember that this range is the starting base pay only and does not consider other components that make up the total rewards package for the position.

This is a position where the adjuster works from home, living in and servicing the Louisville, KY area. Some travel will be required to assist in our regional area as needs arise. Home office equipment and company vehicle provided.

What You Will Be Doing:

Handles insurance claims for property damage within an assigned region, traveling to other locations as needed. Investigates, analyzes, evaluates, and settles catastrophe claims, especially those involving wind or hail. Determines claim value, negotiates settlements, and ensures accurate claim handling.

Due to the duties and responsibilities of this position, a Credit Bureau Report may be ordered on final candidates.

What We're Looking For:

• Investigative, analytical, organizational and decision-making skills

• Ability to learn through on-the-job training/training courses

• Superior skills in negotiation, customer service, written and verbal communication

• Ability to travel long distances and overnight when needed and lift/move/climb ladders for inspection in all temperatures

• Strong skills in technology

• Efficient in time management to maintain schedules and deadlines

• Valid driver's license with good driving history

• Must have high-speed internet access to support system from residence

• Ability to perform the essential functions of the position, with or without a reasonable accommodation.

Shelter's uncompromising commitment to excellence doesn't stop with our customers. We recognize our employees are what make us a premier organization in the insurance industry. Shelter Employees enjoy such benefits as:

• Health, Dental, Voluntary Vision and Prescription Drug Insurance

• Savings and Profit Sharing 401(k)

• Paid Time Off for Sick and Personal Leave, Vacation and Holidays

• Vitality Wellness Program

• "Dress for Your Day" Dress Code

• Flexible Scheduling

• And much more!

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If interested, please apply by: 09/17/2026