TD&O Program Enablement Specialist - Early Talent

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Regular or Temporary: Regular

Language Fluency: English (Required)

Work Shift: 1st shift (United States of America)

Please review the following job description:

The TD&O Program Enablement Specialist drives the business-owned execution of Truist's TD&O Early Career strategy. This role enables a strong candidate experience through business-side recruiting support, manages external partnership activations end-to-end, prepares host managers for a successful intern and rotational experience, and delivers a year-round communication program that keeps Truist top-of-mind with prospective early-career talent.

The incumbent will translate TD&O's capability priorities into events, partner touchpoints, and prospective-talent engagement that convert to applications, offers, and hires. Success is measured by the strength of the candidate journey, the health of the TD&O partner portfolio, and the applicant tracking and hire-impact outcomes (ROI/ROO) of every activation.

In support of this role the incumbent will be expected to:

• Support the business side of Truist's early-career recruiting activities to create a differentiated candidate experience across every touchpoint, from first activation to offer acceptance.

• Coordinate interviewer identification, briefing, and readiness for TD&O leaders and teammates participating in the recruiting cycle, ensuring interviewers are prepared to represent Truist and TD&O well.

• Facilitate host manager readiness for LPD full time and intern, and nontraditional talent – including onboarding preparation, expectation-setting, coaching resources, and mid-experience check-ins that drive a strong participant experience and successful placements.

• Own end-to-end execution of TD&O-hosted and co-hosted recruiting events and partnership activations, including run-of-show, day-of-logistics, materials, teammate engagement, and executive briefings.

• Drive structured post-event follow-up within 48 hours of every activation, ensuring candidate touchpoints, partner commitments, and internal actions are closed out.

• Manage year-round execution of contractual external partnership events, tracking partner deliverables against SOW milestones, and escalating risks in advance of key dates.

• Serve as TD&O's day-to-day operational contact for external talent partners, ensuring commitments are met, invoices align to deliverables, and outcomes are documented.

• Maintain the central TD&O partnership dashboard as the single source of truth for activation status, engagement, and outcomes.

• Design and manage a year-round talent communication program – branded around "What's Happening in TD&O" for prospective early-career talent Truist meets through partnership activations, campus events, and conferences.

*Please note that for this opportunity, Truist will not sponsor an applicant for work visa status or employment authorization, nor will we offer any immigration-related support for this position (including, but not limited to H-1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN-1 or TN-2, E-3, O-1, or future sponsorship for U.S. lawful permanent residence status.)

**Please also note that candidates must be located in or willing to self-relocate to Charlotte, NC. Truist has 'in office' requirements that must be honored.

ESSENTIAL DUTIES AND RESPONSIBILITIES Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

1. Independently works on day-to-day operational activities to ensure efficiency, reliability, and alignment with business objectives.

2. Identifies, designs, and implements improvements in operational workflows through technology and process enhancements.

3. Collaborates with cross-functional teams to align business operations with technology strategies and organizational goals.

4. Independently analyses performance metrics to drive continuous operational improvements and provide process improvement suggestions to senior professionals.

5. Assists with integrating innovative solutions to enhance business outcomes and operational effectiveness.

6. Ensures compliance with organizational policies, regulatory requirements, and risk management standards.

7. Communicates operational status, risks, and improvement plans to stakeholders and leadership.

8. When applicable, manages supplier activities to support effective cost control and ensure the timely delivery of goods and services.

Qualifications Required Qualifications The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Bachelor’s degree or equivalent education, training, and work-related experience.

2. Minimum of 5 years of relevant experience in business operations or related professional roles.

3. Strong knowledge of business processes and technology applications.

4. Proficiency in standard office software (e.g., Microsoft Office).

Preferred Qualifications

1. Minimum of 5 years of professional experience in one or more of: early career or campus program execution, event and partnership management, talent marketing, or business operations supporting a talent program.

2. Demonstrated experience owning end-to-end event execution, including logistics, day-of operations, and post-event follow-up.

3. Strong written communication skills, with the ability to draft candidate-facing and executive-facing content at pace.

4. Data literacy across Excel, PowerPoint, and dashboarding tools; comfort translating operational data into executive insights.

5. Ability to manage multiple concurrent events, partners, and deliverables under tight recruiting season timelines.

6. Financial services industry experience.

7. Experience designing and executing prospective-talent communication programs, newsletters, or nurture campaigns – e.g., campus talent communities, alumni networks, or brand engagement pipelines.

8. Working knowledge of external early-career talent partners such as Year Up United, Road to Hire, Recruit, Train, Deploy organizations, HBCU/HSI partner organizations, and professional-development conferences.

9. Experience with prospective talent or partner CRM tools (Yello, HubSpot, Salesforce, Marketo).

10. Experience preparing and coaching host managers, mentors, or executive sponsors for a talent program experience.

11. Experience managing contractual event deliverables, SOWs, and vendor invoicing.

12. Foundational project management training (CAPM, PMP-in-progress, or equivalent).

13. Familiarity with capability-based talent frameworks across Engineering, Data & AI, Cybersecurity, Analysis & Operations, and Product & Governance.

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

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