Vice President, Client Processing

We’re seeking a future team member for the role of Vice President, Client Processing - Loans Enablement to join our Loans Enablement Operations team. This role is located in Pittsburgh.

In this role, you’ll make an impact in the following ways:

• The Vice President, Client Processing plays a crucial role within the Transaction Processing function at BNY, ensuring the seamless execution of client transactions while upholding the organization's commitment to operational excellence.

• This role is pivotal in supporting BNY's strategic pillars of client-centricity and operational efficiency by managing complex client processing tasks with precision and expertise.

• The incumbent will exemplify BNY's principles by fostering a culture of accountability, collaboration, and innovation, thereby enhancing client trust and satisfaction.

• Lead the execution of client transactions by applying advanced knowledge in transaction processing, ensuring accuracy and timeliness.

• Collaborate with cross-functional teams to optimize transaction workflows, improving efficiency and reducing operational risks.

• Serve as a subject matter expert in client processing, providing guidance and training to junior team members to promote knowledge sharing and skill development.

• Monitor and analyze transaction processing metrics to identify trends and implement improvements, enhancing the overall client experience.

• Engage with clients to resolve complex transaction-related issues, demonstrating effective problem-solving skills and maintaining strong client relationships.

• Drive process innovation initiatives by leveraging industry best practices, ensuring BNY remains at the forefront of transaction processing excellence.

To be successful in this role, we’re seeking the following:

• Bachelor's degree in Finance, Business, or a related field. - Advanced degree or relevant certifications (e.g., CFA, CPA) preferred.

• Typically 7-12 years of experience.

• Prior hands-on syndicated loan experience, familiarity with loans servicing, ClearPar, and LSTA preferred

• Strong analytical and problem-solving abilities to manage complex transaction processes.

• Excellent communication and interpersonal skills to effectively collaborate with clients and internal teams.

• Proficiency in transaction processing systems and a keen ability to leverage technology for process improvements.

• Experience in brokerage processing preferred.

• Applicable local/regional licenses or certifications as required by the business.

• Prior loan operations experience in a financial service setting preferred

• Detail oriented

• Ability to self-manage, prioritize, and execute workload

• Familiarity with technical applications to include, but not limited to, Microsoft Office applications