Master Data Officer

Company Description

SGS is the world's leading inspection, verification, testing and certification company. We are recognized as the global benchmark for quality and integrity. With more than 94,000 employees, we operate a network of more than 2,600 offices and laboratories around the world. We provide the world’s most comprehensive range of integrated inspection, testing, certification and advisory services, powered by the latest technology and digital tools.

Job Description

• Create, update, and maintain customer and supplier master data accurately and consistently across approved finance and business applications.

• Review master data creation and modification requests to ensure completeness, accuracy, supporting documentation, and required approvals.

• Validate key data fields including legal names, trade licenses, VAT details, bank details, payment terms, contact information, customer account classifications, supplier categories, and related compliance documentation.

• Perform duplicate checks, inactive account reviews, data cleansing, and exception analysis to improve customer and supplier master data quality across systems.

• Use system reports, Excel, and basic SQL queries where available to extract, validate, reconcile, and analyze master data records and identify gaps, inconsistencies, or unauthorized changes.

• Maintain a structured archive of master data requests, approvals, supporting documents, change logs, and audit trails for audit and management review.

• Monitor master data workflows, follow up on pending approvals, and ensure requests are completed within agreed turnaround times.

• Generate data extracts, exception reports, quality checks, and periodic validation reports to monitor data completeness, duplication, consistency, and compliance gaps.

• Coordinate with Finance, Procurement, Sales, Operations, IT, system owners, and relevant data owners to resolve incomplete, incorrect, or inconsistent master data.

• Ensure compliance with company policies, internal controls, data governance standards, segregation of duties, delegation of authority, and audit requirements.

• Contribute to process improvements, standardization, automation initiatives, and stronger master data governance across customer and vendor data processes.

Qualifications

• Bachelor’s degree in Finance, Accounting, Business Administration, Commerce, Information Systems, Data Management, or a related field.

• 4 years of relevant experience in master data management, customer data management, supplier data management, finance operations, ERP data administration, or business application data support.

• Hands-on experience maintaining customer and vendor master data in ERP or business applications.

• Good understanding of customer and supplier master data processes, approval workflows, data governance, documentation requirements, segregation of duties, and internal controls.

• Working knowledge of SQL for basic data extraction, validation, duplicate checks, exception reporting, and reconciliation would be a strong advantage.

• Proficient in Microsoft Excel, including lookups, pivot tables, conditional checks, reconciliations, exception reports, and structured data reviews.

• Exposure to Power BI, workflow tools, data quality tools, MDM tools, automation platforms, or system implementation projects would be an added advantage.

• Strong attention to detail, accuracy, and data quality discipline.

• Good analytical, reporting, reconciliation, and problem-solving skills.

• Ability to work with structured datasets, identify inconsistencies, perform root-cause checks, and recommend corrective actions.

• Practical understanding of ERP master data fields, customer and vendor account structures, approval workflows, change control, and audit trail requirements.

• Ability to follow procedures, maintain complete documentation, and meet processing deadlines.

• Clear written and verbal communication skills in English.