Digital & Technology Team (D&T)

Digital & Technology Team (D&T) is an integral division of HEINEKEN Global Shared Services Center. We are committed to making Heineken the most connected brewery. That includes digitalizing and integrating our processes, ensuring best-in-class technology, and embedding a data-driven culture. By joining us you will work in one of the most dynamic and innovative teams and have a direct impact on building the future of Heineken!

Would you like to meet the Team, see our office and much more? Visit our website: Heineken (heineken-dt.pl)

Commerce DevOps Hub is being established. The newly created organization, being an integral part of the Global Digital & Technology Function, is tasked with maintaining, but most importantly developing (functionally and technologically) IT solutions supporting the Commerce area at Heineken. Commerce DevOps Hub is located in Kraków and will include highly qualified IT professionals with direct contribution to both the technological development of the Heineken Commerce and the Hub itself.

As a Commerce Data Domain Lead, you will shape and execute HEINEKEN’s Commerce data strategy. You will ensure that high‑quality, future‑proof data enables global initiatives, analytical use cases, and AI‑driven innovation across the commercial organization.

Your responsibilities would include:

• delivering the vision & strategy for Commerce Data in HEINEKEN

• acting as a strategic integrator across the value chain between business product owners, local operating companies, and global teams to align on Commerce data priorities and standards.

• translating business requirements, vision and strategy from Capability Owners into data capabilities and aligns with Commerce Data Owner and our local companies

• driving enterprise transparency and data maturity, and align with local operating companies to define realistic timelines and expectations

• shaping and prioritizing the Commerce Data roadmap and demand pipeline into a clear, prioritized, and continuously refined domain-level backlog

• managing the data and business definitions and data model within the Data Domain

• leading the agile delivery of data assets within a Commerce Data Domain and directs (local) data stewards to ensure availability and integrity of data

• ensuring data quality of the KPI’s and metrics in the Data Domain are in line with the data quality standards and leads the resolving of issues

• connecting with other Data Domain Leads to resolve cross-domain data requirements

• leading the work performed by the data management teams and in our local operating companies, but with no direct reports

You are a good candidate if you have:

Experience

Required:

• 8+ years of experience in data, sales, or marketing roles

• proven capability in leading strategic data programs across complex, global settings

• track record of working with global stakeholders and aligning across teams

Preferred:

• experience in the consumer goods industry and commercial processes

Knowledge level

Required:

• deep understanding of data concepts, data modelling, data governance, and data quality frameworks

• strong knowledge and experience with data platforms, master data management systems, data quality systems, data modelling and AI-driven insights

• good understanding of commercial platforms, like CRM systems, Salesforce systems, data provider platforms (e.g. Nielsen, Kantar)

• ability to translate business requirements into data specifications

• ability to simplify complexity and drive alignment in ambiguous environments

• excellent influencing skills across senior business and technical audiences

• knowledge of Commercial Processes within the consumer goods industry

• higher education (college/university)

• a sales/marketing or IT background in studies

Preferred:

• experience with Data and reporting Platforms, preferably Data Bricks and PowerBI

• sales and financial sales processing knowledge in (SAP) ERP

Skills/Competencies

• ability to work autonomously and take initiative to drive the success of the domain(s)

• ability to juggle many requirements and deliverables at the same time and have the ability to prioritize and steer delivery to achieve the most business value

• able to bring clarity in ambiguity and drive direction across cross-functional teams

• inspires alignment and ownership across global and local stakeholders

• strong stakeholder management with both technical and business-oriented stakeholders

• communicates complex data topics in simple, business-relevant terms

• strong project management, being able to align with multiple stakeholders both globally as well as in our local companies

At HEINEKEN Kraków, we take integrity and ethical conduct seriously. If someone has concerns about a possible violation of legal regulations indicated in Polish Whistleblowing Act or our Code of Business Conduct, we encourage them to speak up. Cases can be reported to global team or locally (in line with the local HGSS Whistleblowing procedure) by selecting proper option in this tool or by communicating it on hotline.

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