Dealer Credit Senior Manager

Inside the Role

At Daimler Truck Financial Services, the Dealer Credit Manager plays a critical role in supporting business growth while ensuring sound credit risk management. This position leads a team responsible for the underwriting, administration, monitoring, and servicing of dealer wholesale financing relationships in US and CAN. The role provides strategic credit leadership, partners with key stakeholders across the organization, and helps drive portfolio performance, operational excellence, and talent development while maintaining compliance with established credit policies and regulatory requirements.

Posting Information

We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected.

We Take Care of Our Team

Benefits include annual bonus program; 401k company contribution with company match up to 6% as well as non-elective company contribution of 3 - 7% depending on age; starting at 4 weeks paid vacation; 15 calendar holidays; 8 weeks paid parental leave; employee assistance program; comprehensive healthcare plans and wellness programs; onsite fitness (at some locations); tuition assistance and volunteer paid time off; short-term and long-term disability plans.

What You Drive at DTFS

• Lead and develop a team of credit analysts and financial auditors responsible for dealer credit operations and portfolio management.

• Oversee a diverse credit portfolio that includes wholesale financing, lease and pledge structures, capital loans, equipment financing, real estate transactions, and related credit products.

• Provide credit risk leadership and serve as a key contributor to credit decision-making processes, including participation on the Local Credit Committee.

• Analyze complex credit transactions and prepare recommendations for approval authorities that balance business opportunities with prudent risk management.

• Partner with dealers, customers, OEM partners, legal counsel, and internal stakeholders to develop financing solutions, support business initiatives, and mitigate risk.

• Monitor portfolio performance and proactively identify, manage, and resolve higher-risk credit situations through appropriate workout and restructuring strategies.

• Lead initiatives that enhance credit effectiveness, improve operational efficiency, and support profitable portfolio growth.

• Coach, mentor, and develop team members through performance management, training, succession planning, and ongoing feedback.

• Ensure adherence to company policies, regulatory requirements, and risk management standards

Knowledge You Should Bring

• Bachelor's degree in Finance, Accounting, Business Administration, Economics, or a related field OR minimum 8 years of relevant professional experience.

• 4+ years in commercial credit, dealer credit, financial services, and/or risk management.

• Experience evaluating complex commercial credit transactions and managing credit risk within a financial services environment.

• Working knowledge of collections, portfolio management, and workout strategies.

• Strong analytical, financial analysis, and problem-solving skills.

• Demonstrated ability to influence stakeholders and communicate effectively with executive leaders, customers, and business partners.

• Experience leading, coaching, and developing high-performing teams.

• Must have a strong understanding of dealership operations and commercial vehicle financing.

Exceptional Candidates Might Have

• Advanced degree such as an MBA, Master's in Finance, or related field.

• Extensive experience within commercial vehicle, automotive, captive finance, or dealer financial services organizations.

• Experience serving on credit committees or holding delegated credit authority.

• Deep knowledge of wholesale floorplan lending and dealer finance operations.

• Experience managing complex dealer restructurings, mergers and acquisitions, and distressed credit situations.

• Demonstrated success leading strategic projects that improve portfolio performance, operational efficiency, or customer experience.

• Strong knowledge of regulatory and compliance requirements applicable to commercial lending and financial services.

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Where We Work

This position is open to applicants who can work in (or relocate to) the following location(s)- Charlotte, NC US. Relocation assistance for this position is available when the selected candidate meets eligibility criteria.

Schedule Type:

Hybrid (4 days per week in-office / 1 day remote). This schedule builds our #OneTeamBestTeam culture, provides an unparalleled customer experience, and creates innovative solutions through in-person collaboration.

Daimler Truck Financial is the captive financial services provider for the Daimler Trucks North America family of commercial vehicle products, including Freightliner Trucks, Western Star, SelecTrucks, Sprinter Vans, Thomas Built Buses and Fuso. We have specialized in financing commercial vehicles for more than 40 years. This proven experience gives us critical insights into helping businesses overcome challenges unique to the trucking industry. Additionally, we offer a range of financing solutions that can be customized to meet each individual business's needs, from owner-operators to large fleet managers and nearly every venture in-between.

To achieve our goal of being the first-choice provider of vehicle financial products and services that support our brands, dealers and customers, we are looking for talented, diverse and inspired people with the skills, experience and innovative spirit to provide a first-class experience at every turn. We are committed to providing a great workplace environment that fosters a culture of openness, support and camaraderie. Our employee programs and benefits are reflective of our values and are designed to promote growth, balance and wellness in many aspects of your career and life.

Additional Information

• Visa sponsorship will only be open to current Daimler Truck Financial Services employees working under an existing company visa

• Final candidate must successfully complete a criminal background check

• Contractors, professional services, or other contingent workers should confirm with their local agency if they are eligible to apply for FTE positions

• EEO - Disabled/Veterans

Daimler Truck Financial Services is committed to workforce inclusion and providing an environment where equal employment opportunities are available to all applicants and employees without regard to race, color, sex (including pregnancy), religion, national origin, age, marital status, family relationship, disability, sexual orientation, gender identity and expression (including transgender and transitioning status), genetic information, or veteran status.

For an accommodation or special assistance with applying for a posted position, please contact our Human Resources department at 503-745-8982 or toll free 800-206-3369. For TTY/TDD enabled call 503-745-2137 or toll free 866-355-6935.