Senior, Expert
IT Area Lead - Lending & Insurance
At ING, we’re transforming the future of banking, and we're looking for an exceptional technology leader to help drive that journey.
This is a unique opportunity for a senior technology executive with a proven track record leading large-scale transformations and delivering complex, enterprise-wide technology programs. We're particularly interested in leaders who have successfully delivered new lending platforms, championed modern ways of working, and leveraged emerging technologies, including AI, to accelerate business outcomes and enhance customer experiences.
As IT Area Lead, you will define and execute the Tribe's technology strategy, leading the delivery of innovative technology solutions that drive business success while fostering ING's engineering culture and One Way of Working.
Reporting to the Head of Technology Retail, you will partner with senior business leaders, Tribe Leads, and Architecture teams to deliver a portfolio of strategic initiatives, lead high-performing technology teams, and ensure the security, stability, and continuous evolution of critical technology platforms.
If you're passionate about leading transformation at scale, embracing AI-driven innovation, and shaping the future of digital lending, we'd love to hear from you.
What you’ll do …
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Lead end-to-end delivery across the Tribe, ensuring technology changes are executed efficiently, successfully, and delivers measurable business value.
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Partner with Tribe Leadership to define and execute a technology strategy that supports ING's objectives and accelerates innovation.
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Build and inspire high-performing engineering teams, fostering a strong culture of excellence, collaboration, and continuous development.
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Drive Agile and continuous delivery practices to improve speed, quality, predictability, and customer outcomes.
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Ensure all technology solutions are secure, resilient, and aligned with enterprise architecture and engineering standards.
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Own the health, stability, risk, security, and lifecycle management of the Tribe's technology assets and applications.
What we’re looking for….
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Senior leadership experience delivering complex lending platform transformations, with a proven ability to lead large engineering, technology, and delivery teams through significant change.
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Demonstrated success leading enterprise-wide transformation programs, modernising technology landscapes, reshaping delivery models, and embedding new ways of working to improve speed, quality, and customer outcomes.
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Strong understanding of emerging technologies, including AI and automation, and experience leveraging these capabilities to drive innovation, operational efficiency, and enhanced customer experiences.
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Deep expertise in modern engineering and technology practices, including Agile, DevOps, cloud technologies, application modernisation, and large-scale enterprise platforms.
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Proven ability to develop and execute technology strategy, aligning business priorities, architecture direction, risk management, and operational excellence to achieve sustainable outcomes.
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Exceptional executive stakeholder management and influencing skills, with the credibility to engage, challenge, and partner effectively with C-suite leaders and senior business stakeholders.
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A track record of building high-performing teams and empowering engineering cultures, while successfully managing strategic vendor relationships and complex delivery portfolios.
What’s in it for you?
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Discounted ING Health Insurance.
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An additional Rest Day to support your wellbeing.
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An IMPACT Day to volunteer on approved sustainability activity.
About Us
At ING, we’re all about making life simpler and more rewarding - for the people who bank with us, the team members who work with us, and the communities we’re proud to support. Joining ING means stepping into an environment where your individuality isn’t just welcomed - it’s celebrated. We’ve built a culture that’s fun, inclusive, and supportive, giving you the freedom to be yourself, so you can do your thing.
Whether you’re taking ownership of exciting projects, thinking outside the box, or working with global colleagues, you’ll find ING is the kind of place where growth isn’t just a possibility; it’s a promise. As a WGEA Employer of Choice for Gender Equality and Family Inclusive workplace, you’ll feel the difference in how we value and champion our people.
We make hiring decisions based on your skills, capabilities, and how you align with our values - not on ticking every box. So, if you’re interested but don’t meet all the criteria, we encourage you to apply. We’re invested in fostering a diverse and inclusive workplace where everyone feels like they belong. We’re your allies in helping you do your thing during the recruitment process, so let us know (email below) if you require any support or adjustments when you apply Sounds like your kind of vibe? We can’t wait to hear from you!
(One last note: We operate using a direct talent sourcing model, so no agency introductions, please.)
Need more? Contact: Mia Annamalai at mia.annamalai@ing.com
For support and adjustments, including DEI, LGBTQI+ confidential application support enquiries: rpoteam.au@ing.com
Applications close on 16th September 26.
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