Software Operations & Maintenance Lead

Location: Madrid, MD, ES

Profile: PyS Mobility & Prointec

Required experience: More than 2 years of experience

Working mode: Hybrid

Software Operations & Maintenance Lead

San Fernando de Henares, Madrid · Hybrid

At Indra Group, Tech for the future, we lead the development of cutting‑edge technological solutions that transform mobility, public services and critical infrastructures.

? Join our software operations and reliability team!

We are looking to strengthen our team with a Software Operations & Maintenance Lead, responsible for ensuring the availability, performance, stability and continuous improvement of key software systems in mission‑critical environments.

? What will you do?

• Supervise the day‑to‑day operation of software systems to ensure availability, performance, and correct functionality.

• Perform corrective and preventive maintenance, detecting issues, analysing root causes, and anticipating potential failures.

• Manage and implement updates, patches and enhancements, guaranteeing minimal service impact.

• Handle, analyse and resolve user‑reported incidents, coordinating and escalating when necessary.

• Monitor systems using tools such as Zabbix, OpenSearch or Dynatrace to detect anomalies and prevent service degradation.

• Optimize application and database performance (PostgreSQL, Oracle, SQL, PL/SQL).

• Drive operational improvements and automate recurring maintenance tasks (CI/CD, scripting, etc.).

• Track and report operational KPIs, ensuring compliance with SLAs.

• Collaborate within Agile environments (Scrum/Kanban) and participate in full software lifecycle processes.

? What are we looking for?

Don’t worry if you don’t meet 100% of the requirements — we’d still love to get to know you and see what you can bring! ?

✅ Must‑have:

• 3–5 years of experience in software operations and maintenance.

• Basic to intermediate knowledge of AWS and cloud environments.

• Strong command of Java / Spring Boot and understanding of microservices architecture.

• Experience managing and optimizing databases (PostgreSQL, Oracle, SQL, PL/SQL).

• Hands‑on experience with monitoring tools (Zabbix, Dynatrace, OpenSearch).

• Skills in automation, scripting and CI/CD pipelines.

• Knowledge of Git and modern development environments.

• Experience working with Scrum and/or Kanban.

• High level of English (minimum B2).

? Nice to have:

• Experience or certification in ITIL / Service Management.

• Familiarity with corporate tools: Remedy ITSM, IBM Maximo, Jira.

• Functional knowledge in mobility, maintenance, ticketing or EMV‑based systems.

• Experience in operational analysis, reporting and continuous improvement.

? What we offer

• Stability and long‑term growth: Participate in large‑scale, high‑impact projects within a financially solid company.

• Innovative, high‑reach projects: Work with cutting‑edge technology that has national and international impact.

• A close and transparent environment: Direct communication, supportive teams and a collaborative culture.

• Real flexibility: Hybrid work model and true work‑life balance.

• A personalised career development plan: Tailored pathways for your professional growth.

• Continuous training: Access to more than 6,000 courses.

• Exclusive benefits: Well‑being programs, discounts and flexible compensation.

• Competitive salary aligned with your experience.

? What does our selection process look like?

1. Profile review ?: We evaluate your experience and skills to ensure alignment with the role.

2. Initial contact (5–10 min) ?: If you get a call from an unknown number — it’s us! A short conversation to get to know you and clarify details.

3. Technical interview ?: Meet the team, learn about the project, discuss your technical expertise, and complete brief competency and English assessments (if needed).

4. Interview with the Talent Acquisition team ?: Get to know our values, culture, career model and assess mutual fit.

5. Offer and onboarding ?: If everything aligns, you’ll join the team and start this new chapter with us!

⏳ Estimated process duration: 2 weeks.

? Our Commitment

At Indra, we foster a work environment where every person is treated with respect and dignity, ensuring equal opportunities in recruitment, training and career development. We are committed to a workplace free from discrimination based on gender, age, disability, sexual orientation, gender identity or expression, religion, ethnicity, marital status or any other personal or social circumstance.

? Indra is a Top Employer 2026!

Join a company certified as one of the best employers in Spain, thanks to our comprehensive HR model and employee‑focused culture.