Entry Level, Junior
Client Services Rep 1
Job Overview
Under guidance, controls the report generation process and provides guidance and support to clients daily or as a specialist on specific products/services.
Essential Functions
-
Ensures the contract fulfillment to specifications of basic and routine reports for defined customers.
-
Reviews client data requirements with the appropriate internal resource to ensure that basic product deliverables meet the customer's specifications, including timeliness and quality.
-
Follows IQVIA data verification protocols.
-
Researches, analyzes and responds to client inquiries that are routine in nature.
-
Provides support to team for client service meetings at customer sites. May produce ad-hoc studies on demand.
Qualifications
-
Bachelor's Degree Req
-
Two (2) years related work experience Req
-
Experience in an IQVIA role preferred and pharmaceutical experience Pref
-
Proficient in PC applications such as Excel
-
Ability to communicate effectively with various levels in the organization (written and oral)
-
Demonstrate problem solving, analytical and strong customer service skills
-
Willing to work in night shift
-
Amenable to work in Mckinley Taguig (Hybrid)
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
Sign up to apply and find out right away if you're a fit.
Is this role right for you?
Your agent will tell you — in seconds.
Sign up and I'll tell you right away how well IQVIA matches you — what you already have, and what's missing. Then I stay on it: I search for you and only write when I find something worth your time.