JOB DESCRIPTION

ROLE – Engagement Lead | Associate Director, IT

RESPONSIBILITIES

• Delivery accountability and implementation ownership of IQVIA’s AI ML based initiatives end to end.

• Establish a strong understanding of product strategy and roadmap in working with Product management lead and contribute to roadmap from technology enable capabilities standpoint

• Responsible for providing technology leadership to engineering team to ensure product gets built based on defined specifications and industry best practices in a timely manner

• Work with product owner, scrum masters and the scrum team do release and sprint planning and provide team commitments accordingly.

• Act as a technology SME and educate internal and in many cases external users about product capabilities, best practices in technology and software engineering management

• Responsible to ensure product is built in a modular, configurable and in a service based implementation model.

• Accountable for solution oversight on the project covering functional as well as non-functional requirements of the project.

• Oversee design, engineering, testing and product release. Provide technology leadership in terms of making a feature release decision and provide hands on leadership to resolve post release issues as needed.

• Ownership of collecting and help analyzing product KPIs.

• Work with Support team to put right product monitoring and hypercare + support model

• Work with Product manager to plan future incremental releases, new minimum viable products and manage global roll out of product features

• Accountable for adherence to all SDLC and project governance mode followed within RDS IT wrt project scoping, feasibility, estimation, change control, gate reviews and delivery of the final release.

• Accountable for identifying skill sets needed for project implementation in collaboration with the demand function.

• Accountable for liaising with the resource management team to obtain resources with the requisite skill sets for project implementation.

• Accountable for managing any delivery related escalations

• Accountable for preservation and enhancement of product/business-line specific domain knowledge.

• Responsible for functional people management of a team of domain aligned roles like Delivery Project Managers, Architects, System/Data Analysts, Developers and Testers

• Accountable for project performance reporting – status, change/s, metrics, risk, issues and dependency management to relevant stakeholders

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

• Hands on experience on the software development practice with larger exposure to system architecture.

• Strong Application development background and microservices architecture

• Exposure to one or more of the AI technologies such as ML, NLP and OCR and strong end to end delivery background

• Require knowledge of GITLAB, JIRA, Kubernetees, Dockers

• Exposure to cloud hosting such as AZURE or AWS is added advantage

• Deep knowledge of Software Development Life Cycle & Agile Principles

• In-depth understanding of Software Engineering principles

• Hands-on experience of running large delivery projects in a global industrialized software delivery environment (Agile and SAFe) is good to have.

• Experience with Clinical domain

• Excellent communication and interpersonal skills, including good command of English language

• Strong leadership skills with proven ability to lead a virtual team in a matrix structure

• Innovative and strategic thinking capability

• Excellent negotiation and influencing skills

• Ability to establish and maintain effective working relationships with coworkers, managers and stakeholders.

• Ability to learn quickly and adapt to new environments

• Good problem-solving skills

• Being sensitive to different cultures and ability to work globally

PHYSICAL REQUIREMENTS

• Extensive use of keyboard and mouse requiring repetitive motion of fingers and wrists

• Regular sitting for extended periods of time

• Frequent use of telephone, virtual meetings and face-to-face communication requiring accurate perception of speech

At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 70,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at jobs.iqvia.com.