SUPERVISOR OPERACIONAL- MOGI DAS CUZES

Published on AUGUST 04, 2026

Applications open until SEPTEMBER 20, 2026

Workplace: Mogi das Cruzes - SP

Job type: Full-time employee

Work model: Onsite

Also for PwD

JOB DESCRIPTION

A Movida is a company that offers innovative solutions in urban mobility and a business model with a strong focus on socio-environmental development. In the market since 2006, it currently has the newest fleet in Brazil and has stores in the main cities and airports in the country. The company is recognized as a modern rental company, aligned with the latest technological trends and that invests in diversification and fleet renewal, employee training and exclusive services.

Guided by its devotion to serving, it was a pioneer in offering services such as monthly and long-term rental for individuals, prepayment options and 27-hour daily rates. Focused on technology, it also led the sector by offering solutions such as web check-in, in-car Wi-Fi, chatbot on social networks and contactless payment technology in all vehicles.

An SIMPAR company, today it is part of Movida Participações, created in 2015 to manage Car Rental, Used Car Sales and Light Vehicle Fleet Outsourcing Management operations.

With more than 6000 passionate employees, Movida stands out for its innovative and uncomplicated "way". It carries in its DNA a focus on the customer and its PEOPLE as a priority!

All selective processes conducted by MOVIDA are affirmative, inclusive and non-discriminatory.

RESPONSIBILITIES AND ASSIGNMENTS

• Management and development of the operational team;

• Monitoring of indicators such as TMA, TMC, NPS, attendance and productivity;

• Preparation and execution of action plans for performance improvement and cost reduction;

• Ensuring compliance with policies, procedures and service standards;

• Planning of operational activities and monitoring of results;

• Conducting alignment and team engagement meetings;

• Preparation of management reports and presentation of results.

REQUIREMENTS AND QUALIFICATIONS

• Higher education (preferred);

• Intermediate Office package (Excel, Word and PowerPoint);

• Experience with indicator and data analysis;

• Experience in preparing management reports and presentations;

• Experience with leadership and team management;

• Negotiation and problem-solving skills.

Diferenciais

• Experience in customer service, contact center or support center operations;

• Knowledge in performance and quality indicator management;

• Analytical, organized and results-oriented profile.

ADDITIONAL INFORMATION

The traditional benefits you already know, we also have. We want to show you that we go further. Find out more!

CONNECTED TO YOU: Specialized service for our people and their families through a 24-hour center for psychological, health, social, family, financial and/or legal support, all with absolute confidentiality.

Extended Maternity and Paternity Leave + Birth Kit for new mothers and new fathers.

We know how important children's and teenagers' education is. Here at MOVIDA, we help with the purchase of school kits for our people's children.

Our people have exclusive access to a discount platform for travel, culture and entertainment, services, gastronomy, education and well-being.

Through Movida University, our people learn and enhance their professional development, making each one the protagonist of their career.

We recognize and value our veteran people who complete years of service. Those with more than 15 years even have a very special event.

Mom's Corner: The space, at the Headquarters in Itaim Bibi and Administrative Headquarters in Mogi das Cruzes, is dedicated to mothers who return from maternity leave and want to continue breastfeeding. In the place, there are all the items to express and store milk, with privacy and comfort.

Totalpass: Access to a wide network of gyms and mental health and nutrition services, promoting healthy habits and well-being.

Pet Love: To also take care of your four-legged child, we include a special benefit for this other member of your family.

Did you identify with this vacancy? Check out our vacancies, sign up and let's together participate in this Company that grows every day.

PROCESS STAGES

1. Registration

2. Cultural Fit

3. HR Interview

4. Complementary Information

5. Manager Interview

6. Hiring

WHAT MOVES YOU?

Challenges that make you grow?

The desire to innovate and transform?

Or the opportunity to build a career in a company that is always on the move?

We can be the next destination on your journey.

Come accelerate with us ??

We are Car Rental, Used Car sales and Fleet Management. We are one of the largest mobility companies in Brazil and are part of the Simpar Group, a national reference in logistics and mobility.

We are driven by innovation, excellence in service, sustainability and, especially, by the people who make it happen every day. We believe that great results are born from a culture that values protagonism, development and an ownership attitude.

Because what moves Movida is Our People.

What do you find at Movida?

• Dynamic and collaborative environment

• Real opportunities for growth and internal mobility

• Continuous development and constant learning

• Culture focused on people, customers and results

• Encouraging protagonism and innovation

• Diversity of areas, challenges and career possibilities

#VemSerMovida

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