Senior Finance Analyst- Customer Platform Finance

Work Location: Toronto, Ontario, Canada

Hours: 37.5

Line of Business: Finance

Pay Details: $81,600 - $115,200 CAD

This role is eligible for a discretionary variable compensation award that considers business and individual performance.

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department View:

As part of the GTS Finance, CBTS Finance team provides finance support to the technology businesses within Canadian Banking and the centralized Practices under Customer Platforms.

The team’s responsibilities and deliverables include management reporting, planning and forecasting, decision support, and business analytics. We provide additional support for our Technology partners by managing the Project/BAU work plan forecast for all CBTS businesses, and special project support. This position is part of the Finance team that provides financial analysis and advice to the CIO/SVP Canadian Personal Banking to support decision making across all the related LOBs.

Job Accountabilities:

Reporting to the Sr Manager, the Senior Financial Analyst position within the CBTS Finance group requires an action-oriented individual with strong technical skills, good business acumen and demonstrated problem solving capabilities. The main focus of this individual will be to develop a strong relationship with the technology portfolios supported to deliver monthly/quarterly Management Reporting, Planning and Forecasting and Analysis of financial results. The successful candidate is a self-starter with an attention to detail, who offers working solutions to business partners/peers/management with a focus on continuous process improvement and customer service.

Key accountabilities for this position include:

• Working with the Management Team in meeting deliverables of the team by providing exceptional service to clients, and technical assistance as needed.

• Lead, support and develop CBTS accrual process to leverage information from Clarity time reporting system and information from our partners including all necessary reconciliations to ensure data completeness and accuracy.

• Lead, support and develop in-depth analysis for CB LOB Spend by types of initiatives (Project, Support) vs Forecast, Plan and prior periods at elemental levels of the P&L.

• Understanding the P&L and provide monthly commentaries on variances and investigate any missing or over allocation of expenses.

• Lead deep dives related to Technology expenses as they contribute to various management and leadership reporting on regular basis.

• Lead reporting on Resource utilization including hour billed to various businesses and the resource counts on a monthly basis vs plan/forecast and prior periods and explain the reason for any variances.

• Identify and provide impact analysis of financial/accounting, policy and process changes including documentation, follow up, escalation and resolution.

• Process Mapping and documentation of technology processes, system data flow and resource utilization by working closely with technology and finance partners.

• Lead and document the allocation of project, application and support the base charges of CB technology and identify opportunities to streamline and optimize the allocation model.

• Manage and develop the reporting of technology charges (supply view) in correlation with the demand per types of initiatives (Projects/Base).

• Help team improve existing process on CIO reporting.

• Manage and develop Projects/Base reporting fully integrated to the CIO view.

• Develop in-depth understanding of the Technology business environment, business drivers, growth opportunities and competitive environment.

• Develop and enhance internal relationships across multiple business units.

• Contribute to a positive and rewarding team environment.

• Support the Management Team in responding to and following up on issues, queries and exceptions.

• Charge-out rate analysis to review and present cause of over/under recovery

• Prepare monthly financial packages to be reviewed with portfolio leads.

• Meet with the Leadership Team and review monthly results, follow-up and close issue in a timely manner.

Qualifications/Skills/Experience:

The successful candidate in this role will have demonstrated strong commitment, initiative and drive to continuously exceed expectations, strong technical skills, strong inter-personal skills, effective at problem solving with minimal support and strong organization skills.

Education/Accreditations:

• Undergraduate degree (Finance/Accounting/Economics preferred).

• Completed or working towards CPA, CFA or other accounting/financial designations would be an asset.

• Minimum 4-5 years of experience in finance and business cases.

Skills/Experience:

• Detailed knowledge of financial accounting processes and internal control structures.

• Strong attention to detail with an ability to effectively synthesize issues

• Advanced analytical skills and strong ability to inter-relate issues.

• Strong organizational and problem solving skills.

• Ability to multi-task and work under tight timelines to meet all deliverables.

• Ability to proactively follow up on identified issues and work toward resolution.

• Strong communication (written and verbal) skills are essential to deal with all levels of management and external contacts.

• Strong inter-personal skills including consistent team player and strong relationship-building skills.

• Strong work ethic and ability to work independently and in a team environment as required.

• Proven track record of value added customer service through initiative and creativity.

• Strong working knowledge of MS Excel (Power Pivot), MS Word, MS Power Point and Outlook.

• Strong knowledge of Hyperion, Essbase and Oracle would be an asset.

• Participate fully as a member of the CBTS Finance team, promote team effectiveness and contribute to a positive work environment.

Work activities include a blend of highly collaborative activities and individual deliverables. Individuals are expected to be onsite 4 days a week. Colleagues may spend more or less days in office as required by the business line.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information: We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only): Sans Objet