Senior

Manager, Business Innovation & Transformation

Toronto, Canada · On-site

Work Location: Toronto, Ontario, Canada

Hours: 37.5

Line of Business: TD Wealth

Pay Details: $91,200 - $136,800 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Responsibility of Role Reporting to the Senior Manager, BI&T, this role serves as a Technical SME responsible for leading a team of developers (~5-6 colleagues), delivering automation and modernization initiatives, managing EUCs, evaluating emerging technologies, and implementing solutions that drive operational efficiency and transformation across Wealth Operations.

Team:

Lead and develop a team of 5-6 resources, providing technical leadership, coaching, and performance management.
Align team objectives and priorities with Wealth Operations and OpX strategic goals.
Build team capabilities to meet evolving business, technology, and regulatory requirements.
Foster a culture of innovation, collaboration, accountability, and continuous improvement.
Support colleagues' growth and development while ensuring successful delivery of business outcomes.

Depth and Scope:

Lead the delivery of automation and modernization initiatives using strategic technologies such as Python, Databricks, Power Platform, and other approved tools. VBA knowledge is required to support some existing automation assets.
Define target-state solutions, and implementation strategies to support business objectives.
Drive continuous improvement initiatives to enhance operational efficiency, strengthen governance, and improve delivery processes, including intake management, SLAs, project reporting, and EUC/Automation Assets oversight.
Partner with business stakeholders to gather requirements, define priorities, manage timelines, and deliver effective automation solutions.
Manage project delivery, capacity, stakeholder expectations, budgets, and timelines to ensure successful outcomes.
Establish and promote best practices, standards, documentation, and governance frameworks to support sustainable and scalable solutions.
Maintain a strong risk and control environment, leading remediation efforts related to governance, compliance, regulatory, and operational issues.
Provide technical, analytical, and data visualization expertise while monitoring emerging technologies and industry trends.
Foster a collaborative, innovative, and results-oriented culture within the Operational Excellence team.

Qualifications, Skills, Experience

5+ years of experience in technology, analytics, automation, or business transformation.
Proficiency with tools such as Python, Databricks, Power Platform, Power BI, and Alteryx.
Strong analytical, communication, and presentation skills, with the ability to simplify complex information.
Proven ability to lead initiatives independently, exercise sound judgment, and manage stakeholder relationships.
Strong relationship management skills, with the ability to handle sensitive and confidential matters with professionalism and discretion.
People Management Experience preferred.
University degree in a related field (e.g., Computer Science, Finance, Business, or Technology).
Familiarity with data analytics and business problem-solving in the Financial Services and/or Wealth Management industry is preferred.

Team:

Lead and develop a team of 5-6 resources, providing technical leadership, coaching, and performance management.
Align team objectives and priorities with Wealth Operations and OpX strategic goals.
Build team capabilities to meet evolving business, technology, and regulatory requirements.
Foster a culture of innovation, collaboration, accountability, and continuous improvement.
Support colleagues' growth and development while ensuring successful delivery of business outcomes.

Depth and Scope:

Lead the delivery of automation and modernization initiatives using strategic technologies such as Python, Databricks, Power Platform, and other approved tools. VBA knowledge is required to support some existing automation assets.
Define target-state solutions, and implementation strategies to support business objectives.
Drive continuous improvement initiatives to enhance operational efficiency, strengthen governance, and improve delivery processes, including intake management, SLAs, project reporting, and EUC/Automation Assets oversight.
Partner with business stakeholders to gather requirements, define priorities, manage timelines, and deliver effective automation solutions.
Manage project delivery, capacity, stakeholder expectations, budgets, and timelines to ensure successful outcomes.
Establish and promote best practices, standards, documentation, and governance frameworks to support sustainable and scalable solutions.
Maintain a strong risk and control environment, leading remediation efforts related to governance, compliance, regulatory, and operational issues.
Provide technical, analytical, and data visualization expertise while monitoring emerging technologies and industry trends.
Foster a collaborative, innovative, and results-oriented culture within the Operational Excellence team.

Qualifications, Skills, Experience

5+ years of experience in technology, analytics, automation, or business transformation.
Proficiency with tools such as Python, Databricks, Power Platform, Power BI, and Alteryx.
Strong analytical, communication, and presentation skills, with the ability to simplify complex information.
Proven ability to lead initiatives independently, exercise sound judgment, and manage stakeholder relationships.
Strong relationship management skills, with the ability to handle sensitive and confidential matters with professionalism and discretion.
People Management Experience preferred.
University degree in a related field (e.g., Computer Science, Finance, Business, or Technology).
Familiarity with data analytics and business problem-solving in the Financial Services and/or Wealth Management industry is preferred.

Team:

Lead and develop a team of 5-6 resources, providing technical leadership, coaching, and performance management.
Align team objectives and priorities with Wealth Operations and OpX strategic goals.
Build team capabilities to meet evolving business, technology, and regulatory requirements.
Foster a culture of innovation, collaboration, accountability, and continuous improvement.
Support colleagues' growth and development while ensuring successful delivery of business outcomes.

Depth and Scope:

Lead the delivery of automation and modernization initiatives using strategic technologies such as Python, Databricks, Power Platform, and other approved tools. VBA knowledge is required to support some existing automation assets.
Define target-state solutions, and implementation strategies to support business objectives.
Drive continuous improvement initiatives to enhance operational efficiency, strengthen governance, and improve delivery processes, including intake management, SLAs, project reporting, and EUC/Automation Assets oversight.
Partner with business stakeholders to gather requirements, define priorities, manage timelines, and deliver effective automation solutions.
Manage project delivery, capacity, stakeholder expectations, budgets, and timelines to ensure successful outcomes.
Establish and promote best practices, standards, documentation, and governance frameworks to support sustainable and scalable solutions.
Maintain a strong risk and control environment, leading remediation efforts related to governance, compliance, regulatory, and operational issues.
Provide technical, analytical, and data visualization expertise while monitoring emerging technologies and industry trends.
Foster a collaborative, innovative, and results-oriented culture within the Operational Excellence team.

Qualifications, Skills, Experience

5+ years of experience in technology, analytics, automation, or business transformation.
Proficiency with tools such as Python, Databricks, Power Platform, Power BI, and Alteryx.
Strong analytical, communication, and presentation skills, with the ability to simplify complex information.
Proven ability to lead initiatives independently, exercise sound judgment, and manage stakeholder relationships.
Strong relationship management skills, with the ability to handle sensitive and confidential matters with professionalism and discretion.
People Management Experience preferred.
University degree in a related field (e.g., Computer Science, Finance, Business, or Technology).
Familiarity with data analytics and business problem-solving in the Financial Services and/or Wealth Management industry is preferred.

EXPERIENCE & EDUCATION

Undergraduate degree/ college diploma preferred and/or
6+ years relevant experience and 4+ years of people management experience

Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information: We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only): Sans Objet